商品問題
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Q57 若是機車或汽車強制險保險已過期,逾期投保可將生效日回溯嗎? | If compulsory auto/motorcycle insurance has expired, can the effective date be backdated for late renewal?
若是您的機車或汽車強制保險續保已經過期,逾期投保時,僅能以投保當日做為生效日,不可回溯。
If your compulsory auto/motorcycle insurance renewal has expired, the new policy can only be effective from the current date of application, backdating is not allowed.
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Q58 參加旅行團時,搭乘鐵路火車是否在信用卡所提供的旅行平安保險承保範圍? | When joining a tour group, is train travel covered under the travel insurance provided by the credit card?
只要確認以承保信用卡支付八成以上團費,即享有搭乘公共運輸工具期間的平安保險。
As long as 80% or more of the tour fee is paid with the insured credit card, travel accident insurance coverage applies during public transportation use.
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Q59 我的汽(機)車強制險尚未到期,可以提前辦理續保嗎? | Can I renew my compulsory auto/motorcycle insurance before it expires?
可以。可在強制險到期90天前就先辦理投保手續。
Yes. You can process the insurance renewal up to 90 days before the compulsory insurance expires.
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Q60 我可以只保「三個月」或「半年」的強制險嗎? | Can I purchase compulsory insurance for only "three months" or "half a year"?
汽車:保險期間為一年,如汽車領用「臨時牌照」、「試車牌照」或動力機械領用「臨時通行證」者,可以選擇投保一年期或配合該牌照或通行證之有效期間,投保低於一年期之保險。
機車:為一至二年,由車主自行選擇。
Automobiles: Insurance period is one year, except for vehicles with temporary licenses, test plates, or temporary permits for power machinery, which can be insured for less than a year matching the validity period.
Motorcycles: One to two years, as chosen by the owner.
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Q61 詢問郵輪是否在信用卡所提供的旅行平安保險承保範圍? | Is Cruises covered under the travel insurance provided by the credit card?
信用卡提供給卡友的福利是搭乘公共運輸工具期間旅行平安保險,郵輪並不是保單定義的公共運輸工具,因此搭乘郵輪期間發生的意外事故,並不是信用卡提供的信用卡公共運輸工具期間旅行平安保險承保範圍。
Travel insurance provided by credit card covers accidents during public transportation travel. Cruises is not defined as public transportation under the policy, therefore accidents occurring during Cruises travel are not covered unde public transportation travel insurance provided by credit card.
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Q62 汽(機)車強制險投保後,中途能否辦理退保(費)? | Can compulsory auto/motorcycle insurance be terminated (and refunded) mid-term?
依強制汽車責任保險法第21條規定,只有下列情形要保人才可以終止契約:
1.被保險汽車牌照已繳銷、或因吊銷、註銷或因停駛而繳存者。
2.被保險汽車報廢,經向公路監理機關辦理完成報廢登記手續者。報廢汽車若經登記,但車體並未銷毀,仍行駛者,因仍屬強制汽車責任保險法所稱應投保之汽車,故不宜終止保險契約。
3.被保險汽車因所有權移轉且移轉後之投保義務人已投保強制車險契約,致發生重複投保情形。
※前述停駛係指向公路監理機關辦理完成停駛登記手續,如因出國期間暫停使用車輛,不可辦理終止契約。
如需辦理歡迎親洽各地分公司將協助辦理。
According to Article 21 of the Compulsory Automobile Liability Insurance Act, the policyholder can terminate the contract only under the following circumstances:
1. The insured vehicle's license plate has been surrendered, revoked, cancelled, or temporarily stored due to suspension.
2. The insured vehicle is scrapped and has completed the deregistration procedure with the transportation authority. If the scrapped vehicle is registered but the vehicle body has not been destroyed and is still in use, it is still considered a vehicle that should be insured under the Compulsory Automobile Liability Insurance Act, therefore termination of the insurance contract is not advisable.
3. The insured vehicle's ownership is transferred and the new policyholder has already purchased a compulsory vehicle insurance contract, resulting in duplicate insurance.
※Suspension refers to completing the suspension registration with the transportation authority. Temporary non-use during overseas travel does not qualify for contract termination.For processing, please visit your local branch office.
Please click the service location link. -
Q63 發生事故後,保險金的賠付對象? | Who are the beneficiaries of insurance claims after an accident?
失能保險金及傷害醫療保險金受益人為被保險人本人,不接受指定或變更。
身故或喪葬費用保險金之受益人依保險契約之約定,可指定及變更,但以被保險人之家屬或法定繼承人為限。
身故保險金或喪葬費用保險金受益人同時或先於被保險人本人身故,除要保人已另行指定受益人,以被保險人之法定繼承人為受益人。法定繼承人之順序及應得保險金之比例適用民法繼承編相關規定。
The beneficiary for disability and medical treatment benefits is the insured person, with no designation or changes allowed.
Death or funeral expense benefits can be designated and changed according to the insurance contract, limited to family members or legal heirs.
If the beneficiary dies simultaneously with or before the insured, the legal heirs become beneficiaries unless otherwise designated. The order and proportion of legal heirs follow civil law inheritance regulations.
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Q64 機車強制險保費: 會因為「性別、年齡、廠牌、車齡」而有差異嗎? 無肇事理賠記錄的機車,強制險保費會比較便宜嗎? | Does motorcycle compulsory insurance premium vary based on gender, age, brand, or vehicle age? Will motorcycles with no accident claims history get cheaper compulsory insurance premiums?
不會的,影響機車強制險保費因素有二:
1. 車輛種類-依輕型機車、重型機車、大型重型機車、電機車之馬力_5P以下同輕型機車/5P以上同重型機車區分保費。
2. 保險期間-依一年至兩年期區分保費。
No. There are two factors affecting motorcycle compulsory insurance premiums:
1. Vehicle type - premiums are categorized by light motorcycles, heavy motorcycles, large heavy motorcycles, and electric motorcycles (power under 5P same as light motorcycle/above 5P same as heavy motorcycle).
2. Insurance period - premiums vary between one-year and two-year terms.