住宅火災保險

常見問題

商品

  • 有銀行貸款,因地址整編需要變更標的物地址,要如何辦理? | How do I change the insured property address due to address reorganization for a mortgaged property?

    請先連結本公司服務網址,參考應備文件一覽表;如需辦理變更作業,可逕行下載批改申請書並檢附應備文件後,至本公司各服務據點辦理或洽原服務人員辦理。

     

    Please visit our service website for required documents list. Download the amendment application form and submit required documents at our service locations or through your service representative.

  • 收到續保通知書,要保書要需要簽名嗎?怎麼提供給保險公司? | Do I need to sign the renewal notice? How do I submit it to the insurance company?

    一、無須於續保通知書上簽名,待營業人員提供續保年度要保書後,於要保人簽章處簽名。

    二、可郵寄或至各分公司臨櫃辦理。

     

    1. No signature needed on the renewal notice. Sign the renewal application form when provided by the sales representative.
    2. Submit by mail or at branch offices.

  • 住宅火險及地震基本保險的承保類別有哪些? | What are the coverage categories for residential fire and basic earthquake insurance?

    一、住宅火災承保類別:

    1.住宅火災保險。

    2.住宅第三人責任基本保險。

    3.住宅玻璃保險。

    4.住宅颱風及洪水災害補償保險。

    5.住宅地震基本保險。

    二、地震基本保險承保範圍:

    1.地震震動。

    2.地震引起之火災、爆炸。

    3.地震引起之山崩、地層下陷、滑動、開裂、決口。

    4.地震引起之海嘯、海潮高漲、洪水。

     

    I. Residential Fire Insurance Categories:
    1. Residential Fire Insurance
    2. Basic Third-Party Liability Insurance
    3. Residential Glass Insurance
    4. Typhoon and Flood Damage Compensation Insurance
    5. Basic Earthquake Insurance
    II. Basic Earthquake Insurance Coverage:
    1. Earthquake tremors
    2. Fire and explosion caused by earthquake
    3. Landslides, subsidence, sliding, cracking, and breaching caused by earthquake
    4. Tsunami, tidal surge, and floods caused by earthquake

理賠

  • 發生地震,要怎麼申請理賠?

    地震保險的商品類別不同,理賠項目也不盡相同
    以常見的基本地震保險而言,主要承保建築物的結構安全,在房屋結構受損程度達到保單約定「全損」時即獲得建築物理賠金及臨時住宿費20萬元。

  • 發生地震,該怎麼通報出險?

    申請地震相關理賠服務,請致電本公司客服專線0800-078-888、0800-528-528。

  • 房客可以通報出險,申請理賠嗎?

    基本地震保險是以房屋所有權人為被保險人,所以房東(房屋所有權人)才能執行保單權利申請理賠,房客無法通報出險申請理賠。

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