常見問題

常見問題

  • Q1 如何辨識詐騙釣魚簡訊？ | How to identify fraudulent phishing SMS?

    1. 請勿輕易提供信用卡或其他個人資訊，尤其要小心來自iMessage或RCS的簡訊。
    2. 請認明111政府簡訊短碼，並避免點擊未知連結。

     

    1. Do not readily provide credit card or other personal information, especially be cautious of messages from iMessage or RCS.
    2. Verify the 111 government SMS short code and avoid clicking unknown links.

  • Q2 如何保護LINE帳號不被盜用？ | How to protect LINE account from theft?

    請勿將LINE的簡訊認證碼告訴他人，並避免在非本人操作的情況下輸入認證碼，這是避免帳號被盜的有效方式。

     

    Do not share LINE's SMS verification code with others and avoid entering verification codes when not operating the account yourself. This is an effective way to prevent account theft.

  • Q3 帳戶遭警示，應如何解除？ | How to remove an account warning status?

    請參閱警政署的最新「解除警示帳戶申請書」，填寫申請書並攜帶相關證明文件前往警察機關辦理。詳細資料請參見 解除警示辦法

     

    Please refer to the latest "Account Warning Removal Application Form" from the National Police Agency, complete the form and bring relevant documents to the police station. For details, see Account Warning Removal Procedures

  • Q4 遭遇詐騙怎麼辦？ | What should I do if I encounter fraud?

    1. 請立即撥打165反詐騙諮詢專線，或前往當地警察機關報案。
    2. 如需心理輔導，可撥打衛生福利部1925安心專線。
    3. 如有法律需求，可撥打法律扶助基金會諮詢專線。

     

    1. Immediately call the 165 Anti-Fraud Consultation Hotline or report to local police.
    2. For psychological counseling, call the Ministry of Health and Welfare's 1925 Care Hotline.
    3. For legal assistance, call the Legal Aid Foundation consultation hotline.

  • Q5 成功出金就不是詐騙了嗎？ | Does successful withdrawal mean it's not a fraud?

    部分詐騙網站會在初期讓投資人成功提取少量資金，但這不代表交易是真實的。詐騙者會要求投資人再次投入更多資金，並在最後拒絕出金。

     

    Some fraudulent websites initially allow investors to withdraw small amounts of money, but this doesn't mean the transactions are genuine. Fraudsters will ask investors to invest more money and ultimately refuse withdrawals.

  • Q6 詐騙集團常用的話術有哪些？ | What are common tactics used by fraudsters?

    詐騙集團可能會以「內線交易」或「優先申購」等名義來吸引投資人，並聲稱保密操作才可高獲利。若遇到此類情形，請保持警覺，這是詐騙的常見話術。

     

    Fraudsters may attract investors using terms like "insider trading" or "priority subscription" and claim that confidential operations lead to high returns. If you encounter such situations, stay alert as these are common fraud tactics.

  • Q7 網路上查詢有某家公司，是否合法？ | How can I verify if a company found online is legitimate?

    即使網路上查詢有「○○投資有限公司」，仍須警惕，詐騙集團可能假冒合法公司進行詐騙，避免輕信，請向金管會或相關機構確認。

     

    Even if you find "XX Investment Co., Ltd." online, remain vigilant as fraudsters may impersonate legitimate companies. Avoid trusting blindly and verify with the Financial Supervisory Commission or relevant authorities.

  • Q8 如何查詢使用之投資網站/APP，是否為詐騙？ | How can I verify if an investment website/APP is fraudulent?

    1. 查詢金管會核准的合法證券期貨交易平台名單: 點我查詢
    2. 查詢非金管會核准之證券期貨業者及商品警示專區: 點我查詢
    3. 165全民防騙網：查詢是否有其他人通報為詐騙的紀錄: 點我查詢

     

    1. Check the list of legal securities and futures trading platforms approved by the Financial Supervisory Commission: Click here
    2. Check the warning section for unapproved securities and futures operators and products: Click here
    3. 165 Anti-Fraud Website: Check if there are fraud reports from others: Click here