常見問題
  • Q97 銀行貸款已清償,辦理退費須檢附哪些資料?退費時間從什麼時候開始計算? | For loan repayment, what documents are needed for premium refund? When does the refund period start?

    一、辦理火險退保: 請先連結本公司服務網址,參考應備文件一覽表;如需辦理變更作業,可逕行下載批改申請書並檢附應備文件後,至本公司各服務據點辦理或洽原服務人員辦理。

    二、要保人終止契約者,自申請文件書面送達本公司當日午夜十二時起本保險契約效力終止。

     

    1. For fire insurance cancellation:Please visit our service website for required documents list. Download the amendment application form and submit required documents at our service locations or through your service representative.
    2. Policy termination takes effect at midnight on the date when written application is received by the company.

  • Q98 要投保意外傷害保險,但是職業類別怎麼判斷?如何分類1-4類? | How are occupational categories determined for accident insurance? How are classes 1-4 classified?

    您可致電明台由核保人員為您確認您的職業類別是屬於哪一類。

     

    You can contact Mingtai's underwriting staff to confirm your occupational category classification.

  • Q99 緊急救援服務要撥打哪支電話?服務項目有哪些? | What is the emergency assistance contact number and what services are included?

    電話:886-2-6619-9210

    服務項目可分成旅遊諮詢、醫療諮詢、醫療協助。

     

    Phone: 886-2-6619-9210
    Services include travel consultation, medical consultation, and medical assistance.

  • Q100 投保營建機具保險應注意那些事項? | What are the key considerations when purchasing Construction Equipment Insurance?

    1.具有行照之車輛均屬汽車保險之承保範圍。

    2.營建機具如需於風險性較高場所施工,如地面下或水面上,應於投保時告知保險公司。

    3.營建機具之保險金額應為重置價值,非折舊後之價格。

    4.營建機具於要保時應將資料詳細填寫清楚,包括:名稱、廠牌、製造年份、型式、引擎及製造號碼..等。

    5.營建機具如為風險性較高之潛盾機,則需提供實際施工之起迄時間。

     

    1. Vehicles with license plates fall under automobile insurance coverage.
    2. If construction equipment needs to operate in high-risk areas like underground or over water, the insurance company must be informed at the time of application.
    3. The insurance amount for construction equipment should be based on replacement value, not depreciated value.
    4. Detailed information must be provided when applying, including: name, brand, manufacturing year, model, engine and manufacturing numbers, etc.
    5. For high-risk equipment like shield machines, actual construction start and end dates must be provided.

  • Q101 購買筆記型電腦是否也可承保手機保險? | Can laptop computers be covered under mobile phone insurance?

    目前筆記型電腦不在承保範圍內。詳細投保資訊請洽原購機門市或於上班時間(8:30-17:30)來電0800-528-528,將有專員為您服務。

     

    Laptops are currently not included in the coverage. For detailed insurance information, please contact the original purchase store or call 0800-528-528 during business hours (8:30-17:30), and a specialist will assist you.

  • Q102 「拆除清理費用」的定義?一般是否包含在工程保險承保範圍內? | What is the definition of "Removal and Clearance Expenses"? Is it generally included in the coverage of Construction Insurance?

    1. 所謂「拆除清理費用」,是指當承保工程發生保險契約所約定之事故,造成承保標的的毀損或滅失,需要進行修理或置換時,為拆除廢棄毀損之殘餘物或未受損之承保工程所發生之費用。
    2.「拆除清理費用」 屬於額外的費用,通常不會包含在工程契約價額中,必需向保險公司另外約定加保。

     

    1. "Removal and Clearance Expenses" refers to costs incurred for demolishing and removing damaged debris or undamaged insured works when repairs or replacements are needed following an insured event specified in the insurance contract that causes damage or loss to the insured project.
    2. "Removal and Clearance Expenses" is an additional cost typically not included in the contract value and must be separately agreed upon with the insurance company for coverage.

  • Q103 住宅火災保險保額及地震基本保險額如何計算?一定要依照所算出來的保額投保嗎? | How are residential fire and basic earthquake insurance amounts calculated? Must we insure for the calculated amount?

    1.住宅火災保險保額及地震基本保險保額依「臺灣地區住宅類建築造價參考表」計算保額,但地震基本保額保額上限為新台幣150萬。

    2.住宅火災保險保額可由保戶自行決定投保金額,但仍需依「臺灣地區住宅類建築造價參考表」計算保額,不得少於新台幣10萬元;地震基本保險保額須依算出來之保額辦理投保,上限為新台幣150萬。

    3.詳情內容可參考:「臺灣地區住宅建築造價參考表」

     

    1. Both amounts are calculated using the "Taiwan Residential Building Cost Reference Table," with earthquake coverage capped at NTD 1.5 million.
    2. Fire insurance amount can be decided by policyholder but must follow the reference table and cannot be less than NTD 100,000; earthquake insurance must match the calculated amount, up to NTD 1.5 million.

    3. For detailed information, please refer to: "Taiwan Regional Residential Construction Cost Reference Table"

  • Q104 手機保險保戶申請收據憑證 | How to request receipt certificates for mobile phone insurance?

    欲申請保險繳費憑證(收據),請洽原購機門市或於上班時間(8:30-17:30)來電0800-528-528,將有專員為您服務。

     

    To request insurance payment certificates (receipts), please contact the original purchase store or call 0800-528-528 during business hours (8:30-17:30), and a specialist will assist you.