常見問題

1. 請先連結本公司服務網址，參考應備文件一覽表；如需辦理變更作業，可逕行下載批改申請書並檢附應備文件後，至本公司各服務據點辦理或洽原服務人員辦理。

2.本公司扣除固定之業務費用後，會依日數比例核退保費，並以匯款(須另提供存摺封面影本)或支票等領款方式辦理退費。

1. Please visit our company's service website to check the required document list. To process changes, download the endorsement application form, attach required documents, and visit any of our service locations or contact your original service representative.
2. After deducting fixed administrative fees, the refund will be calculated on a pro-rata daily basis and paid via bank transfer (bank passbook copy required) or check.

1.請先連結本公司以下服務網址，參考應備文件一覽表；如需辦理變更作業，可逕行下載批改申請書並檢附應備文件後，至本公司各服務據點辦理或洽原服務人員辦理。

2.一般退保生效日以收到退保申請書之日為計算基準，並依照短期費率表按月比例核算應退保費，但如有下述事由，則可改按日數比例核算：

A.同一汽車仍由本公司另簽一年期保險契約。

B.更換汽車，新車有銜接投保（無論是否仍向本公司投保）。

C.被保險汽車牌照因繳銷、吊銷、註銷、報廢或停駛而繳存等法定原因自牌照異動日起退保。

3.退費以匯款(須另提供存摺封面影本)或支票等領款方式辦理。

1. Please visit our service website to check the required document list. To process changes, download the endorsement application form, attach required documents, and visit our service locations or contact your service representative.
2. The cancellation effective date is typically the date we receive the cancellation application. Refunds are calculated using the short-term rate table on a monthly basis, except in these cases where daily pro-rata calculations apply:
A. Same vehicle is insured with our company under a new one-year policy.
B. Vehicle replacement with continuous coverage (regardless of insurer).
C. Policy cancellation due to legal reasons such as license plate cancellation, revocation, deregistration, scrapping, or suspension.
3. Refunds are processed via bank transfer (bank passbook copy required) or check.

運輸保險中所謂的「全險」，一般是對協會貨物(A)條款的簡稱，該條款並非承保「所有」損失，而是「概括式」的將大部分損失狀況納入承保範圍。至於某些特定損失，則是以「除外條款」或「不保條款」的方式排除在承保範圍之外，因此並非完全承保所有損失。詳細之除外與不保事項，請參閱明台保單條款之內容。

只要居住地與機場所在地不同縣市，即屬信用卡提供給卡友的旅遊不便險承保範圍。

未成年消費者需與父母同去門市，於要保險人簽章處及未成年人其法定代理人簽章處上簽名(未成年消費者+父母其中一人)。或請於上班時間(8:30-17:30)來電0800-528-528，將有專員為您服務。

Minors must go to the store with their parents, signing at the policyholder signature section and the legal representative's signature section (minor + one parent). Alternatively, call 0800-528-528 during office hours (8:30-17:30) for assistance, where a specialist will assist you.

當發生意外事故，造成受益人同時或先於被保險人本人死亡，除了已經另行指定受益人外，保險公司將以被保險人的法定繼承人為受益人賠付。

In case of an accident where the beneficiary dies simultaneously with or before the insured person, unless another beneficiary has been designated, the insurance company will pay the claim to the insured person's legal heirs.

火災保險事故發生後，對損失的現場應予保留，以利消防單位鑑定起火原因，並應通知保險公司前來處理相關理賠事宜。

信用卡提供的旅遊不便險可填補持卡人合理且必要的餐飲、住宿、日常生活用品的費用，但不包含購買替代交通工具的費用。