常見問題

請使用行動電話或是電子郵件接收驗證碼，進行登入修改。

若無法收到驗證碼時，請來信或於服務時間來電，由客服人員線上為您確認身分後協助。

網路投保服務信箱：ec@msig-mingtai.com.tw。

網路投保服務專線：0800-069-889。

Please use mobile phone or email to receive verification code for login and modification.
If you cannot receive the verification code, please email or call during service hours, and customer service will assist you after identity verification.
Online insurance service email: ec@msig-mingtai.com.tw.
Online insurance service hotline: 0800-069-889.

不行，旅程更改保險啟動須同時符合以下條件方可理賠
1.被保險人須於海外旅行期間
2.發生條款約定承保事故
被保險人還在中華民國境內，不符合「旅程更改」之理賠條件。

No, Trip Modification coverage requires two simultaneous conditions:
1. The insured must be during overseas travel
2. The incident must be covered by policy terms.
Being within ROC territory does not meet Trip Modification claim conditions.

被保險人於其保險期間內因保險契約條款所約定之意外傷害事故失蹤者，於戶籍資料所載失蹤之日起滿一年仍未尋獲時，或要保人、受益人能提出證明文件足以認為該被保險人極可能因發生保險契約所約定之意外傷害事故而死亡者，保險公司將依保險契約之約定給付身故保險金。 但如日後發現該被保險人生還時，受益人應將已領取之身故保險金歸還保險公司。

If the insured person goes missing due to an accident covered by the insurance policy and remains unfound for one year from the date of disappearance as recorded in household registration, or if the policyholder or beneficiary can provide evidence suggesting the insured likely died from a covered accident, the insurance company will pay death benefits as specified in the policy.
However, if the insured person is later found alive, the beneficiary must return the death benefits to the insurance company.

明年承保狀況需視新一年度合約而定，建議可洽詢您的信用卡公司，明年是否仍提供此項福利。

Next year's coverage depends on the new annual contract. Please consult your credit card company about continued benefits for next year.

被保險人於海外旅行期間內，因本次旅程使用之旅行文件被強盜、搶奪、竊盜或遺失時，本公司依約定之保險金額給付保險金。

【貼心提醒】

※被保險人應在二十四小時內，向當地警政單位報案並取得報案證明。

During overseas travel, if travel documents used for the current trip are lost due to robbery, mugging, theft, or misplacement, the company will pay the agreed insurance amount.
[Reminder] The insured must report to local police and obtain a police report within 24 hours.

汽車任意保險包括：

1. 汽車車體損失險（甲式、乙式、丙式、限額車對車碰撞）。

2. 汽車竊盜損失險：承保汽車失竊所造成的損失。

3. 汽車第三人責任保險（人身傷害與財物損失）。

4. 乘客責任保險（自用車適用）。

5. 旅客及僱主責任保險（營業車適用）。

6. 其他特約保險。

Voluntary auto insurance includes:
1. Auto physical damage insurance (Type A, B, C, limited vehicle-to-vehicle collision).
2. Auto theft loss insurance: covers losses due to vehicle theft.
3. Third-party liability insurance (bodily injury and property damage).
4. Passenger liability insurance (for private vehicles).
5. Passenger and employer liability insurance (for commercial vehicles).
6. Other special agreement insurance.

明台的無人機綜合保險除了保單條款所列之除外不保地區/國家以外，其餘國外地區皆有包含。

Worldwide, except excluded areas/countries listed on the policy.

所謂「自負額」指每一次意外事故發生時，被保險人必須自行承擔的損失金額，保險公司僅對超過自負額的部份負賠償責任。
假設當您投保車體損失險甲式或乙式並選擇自負額357為例，當被保險汽車發生承保範圍之損失時，被保險人須依出險次數而增加自行負擔之支出，第一次出險，被保險人負擔3,000元，第二次負擔5,000元，第三次以後（含第三次）被保險人負擔7,000元，保險公司僅對超過自負額的部份負賠償責任。
「自負額」的目的，是為了減少小額賠款的理賠，降低理賠成本，同時也減輕要保人的保費負擔，並可以提醒駕駛人小心駕駛、注意行車安全，避免意外事故，因為事故發生後，自己也要需要負擔部分的損失。
要保人或車主投保時，可以選擇較高之自負額，保險費會相對降低。

A "deductible" is the amount the insured must pay for each accident before insurance coverage begins. For example, with Type A or B physical damage insurance using deductible plan 357, the insured pays NT$3,000 for the first claim, NT$5,000 for the second, and NT$7,000 for the third and subsequent claims.
The purpose of deductibles is to reduce small claims processing costs, lower premium burdens, and encourage careful driving since drivers share accident costs.
Policyholders can choose higher deductibles for lower premiums.