電子保單
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Q9 如果有eco保單操作上相關問題(例如：沒收到eco保單或E-mail填寫錯誤)，該如何處理呢？ | How to handle eco policy operational issues (e.g., not receiving the policy or incorrect email)?
為確保您的權益，請致電您的業務人員或撥打諮詢電話，協助您完成後續保單補寄作業及E-mail修改。
線上投保諮詢電話：0800-069-889。
非線上投保諮詢電話：0800-528-528。
To protect your rights, please contact your agent or call our service hotline for assistance with policy reissuance and email corrections.
Online insurance consultation: 0800-069-889
Non-online insurance consultation: 0800-528-528 -
Q10 申請eco保單須額外支付費用嗎？ | Are there additional fees for applying for eco policies?
保戶申請「eco保單」完全免費，不須額外支付費用，只要於投保當時選擇寄送電子保單即可。
Applying for eco policies is completely free. No additional fees required. Simply select electronic policy delivery when purchasing insurance.
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Q11 除汽機車強制證外，法人無法透過線上eco保單下載專區下載eco保單，該如何處理呢？ | How can corporations download eco policies other than compulsory vehicle insurance certificates?
目前線上eco保單下載專區，除汽機車強制證外，任意險及旅平險僅提供會員登入方式進行下載，因系統尚未提供法人註冊會員，如需下載eco保單，請致電您的業務人員或撥打諮詢電話，協助您完成eco保單下載。
線上投保諮詢電話：0800-069-889。
非線上投保諮詢電話：0800-528-528。
Currently, except for compulsory vehicle certificates, voluntary and travel insurance policies are only available for individual member downloads. As corporate member registration is not yet available, please contact your agent or service hotline for assistance.
Online insurance: 0800-069-889
Non-online insurance: 0800-528-528 -
Q12 如何在網路下載或補發強制汽車責任保險電子式保險證？ | How to download or reissue electronic compulsory auto liability insurance certificates online?
操作與連結：連結請點我。
登入後＞點選（強制汽車責任保險電子式保險證下載）＞擇一輸入被保險人（身分證字號）或（統一編號）或（居留證號）＞擇一點選後輸入（車牌號碼）或（保險證號）或（車身引擎號碼）＞輸入（圖形驗證）＞點選（查詢）＞出現查詢結果後＞擇一點選下載（保險證）或（收據）＞下載後密碼為被保險人的身分證字號/統一編號/居留證號。
Operation steps: Click link > Login > Select (Download Electronic Compulsory Auto Insurance Certificate) > Enter insured's ID/Business Number/ARC > Enter license plate/policy number/VIN > Enter verification code > Click Search > Select download (Certificate/Receipt) > Password is insured's ID/Business Number/ARC.
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Q13 我的「eco保單」真的安全嗎？ | Is my eco policy really secure?
您所選擇的eco保單很安全。明台產險提供的每份eco保單都經過第三方公正認證機構臺灣網路認證股份有限公司提供的ISAV電子保單第三方認證服務，eco保單內將包括明台產險及臺灣網路認證股份有限公司的雙重數位簽章，確保eco保單內容不被竄改。
Your eco policy is secure. Every MSIG eco policy is certified through Taiwan-CA Inc.'s ISAV third-party certification service and includes dual digital signatures from MSIG and Taiwan-CA Inc., ensuring policy content cannot be tampered with.
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Q14 法人車輛可以在網路下載汽車任意保險電子保單嗎? | Can corporations download voluntary auto insurance e-policies online?
因本公司目前尚未提供法人透過網路下載汽車任意保險電子保單；如需補寄電子保單，請連繫您的業務人員或致電本公司服務專線0800-528-528，將由專人為您服務。
Currently, we do not provide online download service for corporate voluntary auto insurance e-policies. Please contact your agent or call our service hotline 0800-528-528 for policy reissuance.
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Q15 是否可持強制汽車責任保險電子式保險證至代檢廠或監理站辦理驗車? | Can I use the electronic compulsory auto liability insurance certificate for vehicle inspection at inspection centers or motor vehicle offices?
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Q16 如何網路補發（電子保單）？ | How to reissue electronic policies online?
操作與連結：連結請點我
登入後＞點選（電子保單下載）＞會員登入＞擇一點選後輸入查詢條件＞點選（查詢）＞出現查詢結果後＞下載後密碼為被保險人的身分證字號/統一編號/居留證號。Operation and link: Click the link, After login > Select (Electronic Policy Download) > Member login > Select and enter search criteria > Click (Search) > After results appear > Download password is the insured's ID number/Unified Business Number/ARC number.
