車險
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Q25 若已投保了汽(機)車強制險,但車子借給朋友使用,朋友不小心開車撞傷路人,保險公司是否負擔理賠責任? | If I have compulsory auto/motorcycle insurance and lend my vehicle to a friend who accidentally injures a pedestrian, will the insurance company cover the claim?
只要經過要保人同意使用該輛汽車之人,發生承保範圍內之意外事故時,保險公司均會負擔理賠責任,但該駕駛人如為故意、從事犯罪行為或受酒精影響等原因而肇事,保險公司會於支付保險理賠金給受害人後,再向駕駛人進行追償。
The insurance company will cover claims for accidents within the scope of coverage when the vehicle is used with the policyholder's consent. However, if the driver causes an accident due to intentional acts, criminal behavior, or under the influence of alcohol, the insurance company will pay the claim to the victim first and then seek reimbursement from the driver.
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Q26 如汽機車登記之車主與實際使用者不同人時,應該如何投保? | How should insurance be arranged when the registered vehicle owner differs from the actual user?
使用人可以代為投保汽機車強制責任險。但汽機車強制責任險必須以行照上所記載之人為被保險人。
The actual user can purchase compulsory auto/motorcycle liability insurance on behalf of the owner. However, the insured party must be the person registered on the vehicle license.
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Q27 除了汽車強制險以外,我還想投保汽車任意保險,請問有哪些選擇? | Besides compulsory auto insurance, what voluntary auto insurance options are available?
汽車任意保險包括:
1. 汽車車體損失險(甲式、乙式、丙式、限額車對車碰撞)。
2. 汽車竊盜損失險:承保汽車失竊所造成的損失。
3. 汽車第三人責任保險(人身傷害與財物損失)。
4. 乘客責任保險(自用車適用)。
5. 旅客及僱主責任保險(營業車適用)。
6. 其他特約保險。
Voluntary auto insurance includes:
1. Auto physical damage insurance (Type A, B, C, limited vehicle-to-vehicle collision).
2. Auto theft loss insurance: covers losses due to vehicle theft.
3. Third-party liability insurance (bodily injury and property damage).
4. Passenger liability insurance (for private vehicles).
5. Passenger and employer liability insurance (for commercial vehicles).
6. Other special agreement insurance. -
Q28 甚麼叫「自負額」?保險為什麼要有「自負額」的規定?可以選擇其他的「自負額」投保嗎? | What is a "deductible"? Why do insurance policies have deductible requirements? Can we choose different deductible amounts?
所謂「自負額」指每一次意外事故發生時,被保險人必須自行承擔的損失金額,保險公司僅對超過自負額的部份負賠償責任。
假設當您投保車體損失險甲式或乙式並選擇自負額357為例,當被保險汽車發生承保範圍之損失時,被保險人須依出險次數而增加自行負擔之支出,第一次出險,被保險人負擔3,000元,第二次負擔5,000元,第三次以後(含第三次)被保險人負擔7,000元,保險公司僅對超過自負額的部份負賠償責任。
「自負額」的目的,是為了減少小額賠款的理賠,降低理賠成本,同時也減輕要保人的保費負擔,並可以提醒駕駛人小心駕駛、注意行車安全,避免意外事故,因為事故發生後,自己也要需要負擔部分的損失。
要保人或車主投保時,可以選擇較高之自負額,保險費會相對降低。A "deductible" is the amount the insured must pay for each accident before insurance coverage begins. For example, with Type A or B physical damage insurance using deductible plan 357, the insured pays NT$3,000 for the first claim, NT$5,000 for the second, and NT$7,000 for the third and subsequent claims.
The purpose of deductibles is to reduce small claims processing costs, lower premium burdens, and encourage careful driving since drivers share accident costs.
Policyholders can choose higher deductibles for lower premiums. -
Q29 投保汽車保險時,保費可以無賠款減費嗎? | Can auto insurance premiums be reduced for no claims?
汽車車體損失險及第三人責任保險之保險費因採用「從人」因素,即依被保險人之年齡、性別區分係數、過去之承保紀錄、賠款紀錄來計算保費,因此如有賠款紀錄者,將依賠款次數增加保費,反之如果無理賠紀錄者,可獲得無肇事減費的優惠。
Auto physical damage and third-party liability insurance premiums are calculated using "human factors," including the insured's age, gender coefficient, insurance history, and claims record. Premium increases with claim frequency, while no-claim records qualify for premium discounts.
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Q30 車子準備要賣出,但我投保的保險尚未到期,應該要如何處理? | I'm selling my car but my insurance hasn't expired yet. How should I handle this?
車子將要賣出,可以選擇以下兩種方式處理:
1. 將保險過戶給新車主。
2. 申請退保。
When selling your car, you have two options:
1. Transfer the insurance to the new owner.
2. Cancel the insurance policy. -
Q31 保戶如因保單部份文字性資料異動(如車牌號碼、通訊地址、出生日期、車身號碼…等),應如何辦理更正? | How can policyholders correct textual information on their policy (such as license plate number, mailing address, birth date, vehicle identification number, etc.)?
請先連結本公司服務網址,參考應備文件一覽表;如需辦理變更作業,可逕行下載批改申請書並檢附應備文件後,至本公司各服務據點辦理或洽原服務人員辦理。
Please visit our company's service website to check the required document list. To process changes, download the endorsement application form, attach required documents, and visit any of our service locations or contact your original service representative.
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Q32 汽、機車辦理過戶時,相關保險應如何配合辦理? | How should insurance be handled when transferring ownership of a car or motorcycle?
請先連結本公司服務網址,參考應備文件一覽表;如需辦理變更作業,可逕行下載批改申請書並檢附應備文件後,至本公司各服務據點辦理或洽原服務人員辦理。
Please visit our company's service website to check the required document list. To process changes, download the endorsement application form, attach required documents, and visit any of our service locations or contact your original service representative.