常見問題
  • Q33 網路投保會員如何變更行動電話或電子郵件? | How do online insurance members change their mobile phone number or email?

    請使用行動電話或是電子郵件接收驗證碼,進行登入修改。

    若無法收到驗證碼時,請來信或於服務時間來電,由客服人員線上為您確認身分後協助。

    網路投保服務信箱:ec@msig-mingtai.com.tw。

    網路投保服務專線:0800-069-889。

     

    Please use mobile phone or email to receive verification code for login and modification.
    If you cannot receive the verification code, please email or call during service hours, and customer service will assist you after identity verification.
    Online insurance service email: ec@msig-mingtai.com.tw.
    Online insurance service hotline: 0800-069-889.

  • Q34 網路投保一定要同一個人嗎?怎麼身份驗證? | Must online insurance be for the same person? How is identity verified?

    網路投保的被保人及要保人需為同一人,投保時會以簡訊及電子信箱提供驗證碼,系統畫面輸入驗證碼進行身分驗證。

    如果是被保人跟要保人為不同人,請選擇傳真要保。

     

    For online insurance, the insured and policyholder must be the same person. Identity verification is done through SMS and email verification codes.
    If the insured and policyholder are different persons, please choose fax application.

  • Q35 網路投保選項中的駕駛人傷害險保障是甚麼? | What is the driver injury insurance coverage in online insurance options?

    1.強制險附加駕駛人傷害險是指被保險汽車發生單一汽車交通事故(如:自摔/自撞),致駕駛人本人死亡、失能或受有傷害時,本公司依照本附加條款之約定,對受益人負賠償之責。 前項所稱『駕駛人』係指被保險人或經被保險人許可使用或管理被保險汽車之人,需先行投保本公司強制汽車責任保險始可附加此附加條款。

    2.第三人責任保險附加駕駛人傷害險是指被保險人於本附加險有效期間內駕駛被保險汽車發生交通意外事故,致被保險人死亡或失能時,本公司依照本附加險之約定負給付保險金的責任。 本附加險所稱之『被保險人』,指駕駛被保險汽車之人,並以記載於被保險人名冊上,且經其簽名同意者為限。因系統設定現行由被保險人為代表人,若有需要增加其他車輛使用人,請致電0800-069-889 ,協助您名冊相關事宜。

     

    1. Compulsory insurance with driver injury coverage applies when the insured vehicle is involved in a single-vehicle accident (e.g., self-fall/collision) causing driver's death, disability, or injury. Company compensates beneficiary according to additional clause. "Driver" refers to insured or authorized user of insured vehicle; must first have compulsory auto liability insurance.
    2. Third-party liability insurance with driver injury coverage applies when insured drives insured vehicle during valid period and suffers death or disability from traffic accident. "Insured" refers to vehicle driver listed and signed on insured roster. Current system sets insured as representative; to add other vehicle users, call 0800-069-889 for roster assistance.

  • Q36 目前提供哪些查詢資訊? | What information can be queried currently?

    1. 投保後查詢:提供會員近三年內的線上投保(訂單)資料,連結請點我

    2. 保單查詢:提供會員近三年內的投保(保單明細)資料,連結請點我

     

    1. Post-purchase inquiry: Provides members' online insurance (order) data for the past three years.
    2. Policy inquiry: Provides members' insurance (policy details) data for the past three years.