網路投保
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Q17 我有網路投保也收到要保書了，請問要保書開啟的密碼是什麼? | What is the password to open the application form received after online application?
為維護您個資設定開啟密碼為要保人身分證字號或居留證號，請留意英文字母為大寫。
For data security, the password is the applicant's ID or Resident Certificate number (uppercase letters).
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Q18 什麼是「網路投保」? 什麼是「傳真要保」? | What are "Online Insurance" and "Fax Insurance"?
「網路投保」主要是提供被保險人和要保人為同一人進行線上投保的作業。
如果被保險人和要保人不同或是法人公司車，線上投保請選擇「傳真要保」。"Online Insurance" is for cases where the applicant and insured are the same person.
For different parties or corporate vehicles, please select "Fax Insurance." -
Q19 我有網路投保車險，要保書需在幾日內回傳完成呢? | How many days do I have to return the signed application form?
請務必於2日內回傳已簽名之要保書，以完成投保程序。未於指定時間前回傳者，將取消交易，保單不成立。
The signed application must be returned within 2 days to complete the process. Failure to do so will result in transaction cancellation and an invalid policy.
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Q20 投保時資料填錯該怎麼處理? | What should I do if I entered incorrect information during application?
如您在網路投保時有資料填錯，可以e-mail至網路投保服務信箱ec@msig-mingtai.com.tw告知或來電網路投保客服中心0800-069-889(服務時間為周一至周五 上午 8:30 ~ 下午 5:30 國定例假日除外)。
mail ec@msig-mingtai.com.tw or call 0800-069-889 (Service hours are Monday to Friday 8:30 AM ~ 5:30 PM, excluding national holidays).
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Q21 我有網路投保租車旅平險，但是投保日期填錯了，請問要如何處理呢? | What if I entered the wrong dates for Car Rental Travel Insurance?
旅平租車險變更保期需於保期開始前通知保險公司辦理，可e-mail至網路投保服務信箱ec@msig-mingtai.com.tw申請相關作業或來電網路投保客服中心0800-069-889(服務時間為周一至周五 上午 8:30 ~ 下午 5:30 國定例假日除外)。
Policy period changes must be requested before the start date. Email ec@msig-mingtai.com.tw or call 0800-069-889 (Service hours are Monday to Friday 8:30 AM ~ 5:30 PM, excluding national holidays).
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Q22 租車險不只一位駕駛要怎麼保呢? | How do I insure more than one driver for Car Rental Insurance?
租車險一張保單只能保障一位駕駛人(被保險人)，若您租/借車期間會更換駕駛人，不同駕駛人必須各自投保喔~
Each policy covers only one driver (the insured). If there are multiple drivers, each person must apply for their own policy.
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Q23 我有網路投保租車旅平險，請問要如何取消保險呢? | How do I cancel my Car Rental Travel Insurance?
取消旅平租車險需於保期開始前通知保險公司辦理，可e-mail至網路投保服務信箱ec@msig-mingtai.com.tw申請相關作業或來電網路投保客服中心0800-069-889(服務時間為周一至周五 上午 8:30 ~ 下午 5:30 國定例假日除外)。
Cancellations must be requested before the policy starts. Email ec@msig-mingtai.com.tw or call 0800-069-889 (Service hours are Monday to Friday 8:30 AM ~ 5:30 PM, excluding national holidays).
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Q24 我有網路投保租車旅平險，請問要如何延長保期呢? | How do I extend my Car Rental Travel Insurance?
旅平租車險延長保期需於保險到期前通知保險公司辦理，可e-mail至網路投保服務信箱ec@msig-mingtai.com.tw申請相關作業或來電網路投保客服中心0800-069-889(服務時間為周一至周五 上午 8:30 ~ 下午 5:30 國定例假日除外)。
Extensions must be requested before the policy expires. Email ec@msig-mingtai.com.tw or call 0800-069-889 (Service hours are Monday to Friday 8:30 AM ~ 5:30 PM, excluding national holidays).
