商品問題
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Q89 車子準備要賣出，但我投保的保險尚未到期，應該要如何處理？ | I'm selling my car but my insurance hasn't expired yet. How should I handle this?
車子將要賣出，可以選擇以下兩種方式處理：
1. 將保險過戶給新車主。
2. 申請退保。
When selling your car, you have two options:
1. Transfer the insurance to the new owner.
2. Cancel the insurance policy. -
Q90 無人機保險承保地區除臺灣、澎湖、金門、馬祖外，是否包括國外? | Does drone insurance coverage area include foreign countries in addition to Taiwan, Penghu, Kinmen, and Matsu?
否。
No.
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Q91 未成年人如何申請手機保險以及如何填寫相關表單? | How can minors apply for mobile phone insurance and fill out related forms?
未成年消費者需與父母同去門市，於要保險人簽章處及未成年人其法定代理人簽章處上簽名(未成年消費者+父母其中一人)。或請於上班時間(8:30-17:30)來電0800-528-528，將有專員為您服務。
Minors must go to the store with their parents, signing at the policyholder signature section and the legal representative's signature section (minor + one parent). Alternatively, call 0800-528-528 during office hours (8:30-17:30) for assistance, where a specialist will assist you.
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Q92 保戶如因保單部份文字性資料異動（如車牌號碼、通訊地址、出生日期、車身號碼…等），應如何辦理更正？ | How can policyholders correct textual information on their policy (such as license plate number, mailing address, birth date, vehicle identification number, etc.)?
請先連結本公司服務網址，參考應備文件一覽表；如需辦理變更作業，可逕行下載批改申請書並檢附應備文件後，至本公司各服務據點辦理或洽原服務人員辦理。
Please visit our company's service website to check the required document list. To process changes, download the endorsement application form, attach required documents, and visit any of our service locations or contact your original service representative.
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Q93 汽、機車辦理過戶時，相關保險應如何配合辦理？ | How should insurance be handled when transferring ownership of a car or motorcycle?
請先連結本公司服務網址，參考應備文件一覽表；如需辦理變更作業，可逕行下載批改申請書並檢附應備文件後，至本公司各服務據點辦理或洽原服務人員辦理。
Please visit our company's service website to check the required document list. To process changes, download the endorsement application form, attach required documents, and visit any of our service locations or contact your original service representative.
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Q94 無人機綜合保險之承保範圍是否有包含竊盜及失蹤？ | Does Comprehensive Drone Insurance cover Theft & go msissing?
無人機綜合保險之機體險包含失竊及超過14天的失蹤。
It covers theft, as well as cannot be located 14days after.
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Q95 辦理強制險過戶應準備哪些資料？ | What documents are required for transferring compulsory insurance?
請先連結本公司服務網址，參考應備文件一覽表；如需辦理變更作業，可逕行下載批改申請書並檢附應備文件後，至本公司各服務據點辦理或洽原服務人員辦理。
Please visit our company's service website to check the required document list. To process changes, download the endorsement application form, attach required documents, and visit any of our service locations or contact your original service representative.
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Q96 強制保險辦理退保應備妥哪些資料？退保費如何計算？ | What documents are needed for cancelling compulsory insurance? How is the refund calculated?
1. 請先連結本公司服務網址，參考應備文件一覽表；如需辦理變更作業，可逕行下載批改申請書並檢附應備文件後，至本公司各服務據點辦理或洽原服務人員辦理。
2.本公司扣除固定之業務費用後，會依日數比例核退保費，並以匯款(須另提供存摺封面影本)或支票等領款方式辦理退費。
1. Please visit our company's service website to check the required document list. To process changes, download the endorsement application form, attach required documents, and visit any of our service locations or contact your original service representative.
2. After deducting fixed administrative fees, the refund will be calculated on a pro-rata daily basis and paid via bank transfer (bank passbook copy required) or check.
