商品問題
-
Q97 汽車任意險退保如何辦理?退保費如何計算? | How do I cancel voluntary auto insurance? How is the refund calculated?
1.請先連結本公司以下服務網址,參考應備文件一覽表;如需辦理變更作業,可逕行下載批改申請書並檢附應備文件後,至本公司各服務據點辦理或洽原服務人員辦理。
2.一般退保生效日以收到退保申請書之日為計算基準,並依照短期費率表按月比例核算應退保費,但如有下述事由,則可改按日數比例核算:
A.同一汽車仍由本公司另簽一年期保險契約。
B.更換汽車,新車有銜接投保(無論是否仍向本公司投保)。
C.被保險汽車牌照因繳銷、吊銷、註銷、報廢或停駛而繳存等法定原因自牌照異動日起退保。
3.退費以匯款(須另提供存摺封面影本)或支票等領款方式辦理。
1. Please visit our service website to check the required document list. To process changes, download the endorsement application form, attach required documents, and visit our service locations or contact your service representative.
2. The cancellation effective date is typically the date we receive the cancellation application. Refunds are calculated using the short-term rate table on a monthly basis, except in these cases where daily pro-rata calculations apply:
A. Same vehicle is insured with our company under a new one-year policy.
B. Vehicle replacement with continuous coverage (regardless of insurer).
C. Policy cancellation due to legal reasons such as license plate cancellation, revocation, deregistration, scrapping, or suspension.
3. Refunds are processed via bank transfer (bank passbook copy required) or check. -
Q98 未成年消費者要投保,是否需要填寫未成年申請書? | Do minor consumers need to fill out a minor application form for insurance?
未成年消費者需與父母同去門市,於要保險人簽章處及未成年人其法定代理人簽章處上簽名(未成年消費者+父母其中一人)。或請於上班時間(8:30-17:30)來電0800-528-528,將有專員為您服務。
Minors must go to the store with their parents, signing at the policyholder signature section and the legal representative's signature section (minor + one parent). Alternatively, call 0800-528-528 during office hours (8:30-17:30) for assistance, where a specialist will assist you.
-
Q99 手機保險保單終止之保費計算方式 | How is the premium calculated when terminating mobile phone insurance?
欲詢問退費相關事宜請於上班時間(8:30-17:30)來電0800-528-528,將有專員為您服務。
For refund-related inquiries, please call 0800-528-528 during business hours (8:30-17:30), and a specialist will assist you.
-
Q100 銀行貸款已清償,辦理退費須檢附哪些資料?退費時間從什麼時候開始計算? | For loan repayment, what documents are needed for premium refund? When does the refund period start?
一、辦理火險退保: 請先連結本公司服務網址,參考應備文件一覽表;如需辦理變更作業,可逕行下載批改申請書並檢附應備文件後,至本公司各服務據點辦理或洽原服務人員辦理。
二、要保人終止契約者,自申請文件書面送達本公司當日午夜十二時起本保險契約效力終止。
1. For fire insurance cancellation:Please visit our service website for required documents list. Download the amendment application form and submit required documents at our service locations or through your service representative.
2. Policy termination takes effect at midnight on the date when written application is received by the company. -
Q101 要投保意外傷害保險,但是職業類別怎麼判斷?如何分類1-4類? | How are occupational categories determined for accident insurance? How are classes 1-4 classified?
您可致電明台由核保人員為您確認您的職業類別是屬於哪一類。
You can contact Mingtai's underwriting staff to confirm your occupational category classification.
-
Q102 緊急救援服務要撥打哪支電話?服務項目有哪些? | What is the emergency assistance contact number and what services are included?
電話:886-2-6619-9210
服務項目可分成旅遊諮詢、醫療諮詢、醫療協助。
Phone: 886-2-6619-9210
Services include travel consultation, medical consultation, and medical assistance. -
Q103 投保營建機具保險應注意那些事項? | What are the key considerations when purchasing Construction Equipment Insurance?
1.具有行照之車輛均屬汽車保險之承保範圍。
2.營建機具如需於風險性較高場所施工,如地面下或水面上,應於投保時告知保險公司。
3.營建機具之保險金額應為重置價值,非折舊後之價格。
4.營建機具於要保時應將資料詳細填寫清楚,包括:名稱、廠牌、製造年份、型式、引擎及製造號碼..等。
5.營建機具如為風險性較高之潛盾機,則需提供實際施工之起迄時間。
1. Vehicles with license plates fall under automobile insurance coverage.
2. If construction equipment needs to operate in high-risk areas like underground or over water, the insurance company must be informed at the time of application.
3. The insurance amount for construction equipment should be based on replacement value, not depreciated value.
4. Detailed information must be provided when applying, including: name, brand, manufacturing year, model, engine and manufacturing numbers, etc.
5. For high-risk equipment like shield machines, actual construction start and end dates must be provided. -
Q104 購買筆記型電腦是否也可承保手機保險? | Can laptop computers be covered under mobile phone insurance?
目前筆記型電腦不在承保範圍內。詳細投保資訊請洽原購機門市或於上班時間(8:30-17:30)來電0800-528-528,將有專員為您服務。
Laptops are currently not included in the coverage. For detailed insurance information, please contact the original purchase store or call 0800-528-528 during business hours (8:30-17:30), and a specialist will assist you.