常見問題
  • Q33 詢問手機保險相關保障內容 | Inquiring about mobile phone insurance coverage details?

    關於保單條款內容,可至原購機門市詢問或於上班時間(8:30-17:30)來電0800-528-528,將有專員為您服務。

     

    For policy clause details, please visit the the original purchase store or call 0800-528-528 during office hours (8:30-17:30), where a specialist will assist you.

  • Q34 汽車保險贈送的免費道路救援服務一天可以使用幾次? | How many times can the free roadside assistance service included with automobile insurance be used per day?

    同一天限一次免費服務,第二次(含)費用由客戶自行負擔。同一日之定義為服務當日零時至24時。

     

    Limited to one free service per day, costs for the second service (inclusive) are borne by the customer. One day is defined as from 0:00 to 24:00 of the service day.

  • Q35 住宅火險及地震基本保險的承保類別有哪些? | What are the coverage categories for residential fire and basic earthquake insurance?

    一、住宅火災承保類別:

    1.住宅火災保險。

    2.住宅第三人責任基本保險。

    3.住宅玻璃保險。

    4.住宅颱風及洪水災害補償保險。

    5.住宅地震基本保險。

    二、地震基本保險承保範圍:

    1.地震震動。

    2.地震引起之火災、爆炸。

    3.地震引起之山崩、地層下陷、滑動、開裂、決口。

    4.地震引起之海嘯、海潮高漲、洪水。

     

    I. Residential Fire Insurance Categories:
    1. Residential Fire Insurance
    2. Basic Third-Party Liability Insurance
    3. Residential Glass Insurance
    4. Typhoon and Flood Damage Compensation Insurance
    5. Basic Earthquake Insurance
    II. Basic Earthquake Insurance Coverage:
    1. Earthquake tremors
    2. Fire and explosion caused by earthquake
    3. Landslides, subsidence, sliding, cracking, and breaching caused by earthquake
    4. Tsunami, tidal surge, and floods caused by earthquake

  • Q36 以信用卡刷飛機票後,是否享全程旅行平安保險? | After purchasing airline tickets with a credit card, is full trip travel insurance coverage provided?

    每家信用卡對各卡別提供的卡友福利都不相同,建議您可至各發卡行的網頁查詢您所持信用卡的保險內容。

     

    Benefits vary by credit card issuer and card type. Please check your card issuer's website for specific insurance coverage details.

  • Q37 住宅第三人責任基本保險承保範圍? | What is the coverage scope of residential third-party liability basic insurance?

    所承保之保險標的物因火災、閃電雷擊、爆炸或意外事故所致之煙燻,致第三人遭受體傷、死亡或財產損害時,責任在於被保險人則可請求負賠償責任。

     

    Covers liability for third-party bodily injury, death, or property damage caused by fire, lightning strike, explosion, or smoke damage from accidental incidents involving the insured property, when the insured is legally liable.

  • Q38 如果我方與國外的貿易條件為CIF進口,則我方需要購買保險嗎? | Import @ CIF, shall I pay for insurance?

    CIF的貿易條件通常包括運費與保險費,一般狀況下,此貿易條件下賣方需要負擔保險成本。

     

    Incoterms CIF includes Costs, Insurance, and Freight, which represents the charges paid by a seller to cover the costs, insurance, and freight of a buyer's order.

  • Q39 國外旅行期間需延長保險時效,可以怎麼辦理? | How can I extend my travel insurance coverage while abroad?

    可以延長,請至官網下載契變申請書送明台核保單位。

     

    Yes, you can extend it. Please download the policy change application form from our website and submit it to MSIG Mingtai's underwriting department.

  • Q40 信用卡僅刷卡去程機票,是否回程也適用旅行平安及不便險? | If only outbound flight is paid by credit card, does travel insurance and inconvenience coverage apply to return flight?

    若支付去程全額機票,則僅去程適用旅行平安及不便保險。

     

    If only the outbound flight is paid in full, travel insurance and inconvenience coverage applies only to the outbound journey.