商品問題
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Q33 汽車保險贈送的免費道路救援服務項目有哪些? | What are the free roadside assistance service items included with automobile insurance?
1.20公里平面免費拖吊(以兩輪著地拖行)。
2.免費急修服務：更換備胎(備胎自備)、接電、送水、送油(油資自付)。
*有關免費服務內容及客戶自費服務項目細節，請詳閱本公司官網說明。
1. Free 20km surface towing (two-wheel ground towing).
2. Free emergency repair services: spare tire replacement (spare tire self-provided), jump start, water delivery, fuel delivery (fuel cost self-paid).
*For details about free service content and customer-paid service items, please refer to our company website. -
Q34 「明台產物微型保險」要如何購買？ | How to purchase "Mingtai Property Micro-insurance"?
要/被保險人填寫完整的要保書後，連同資格認定文件送交保險公司辦理即可。
The policyholder/insured person needs to complete the insurance application form and submit it to the insurance company along with qualification verification documents.
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Q35 信用卡提供的公共運輸平安保險是否包含醫療費用？ | Does the public transportation travel insurance provided by the credit card cover medical expenses?
每家信用卡對各卡別提供的卡友福利都不相同，建議您可至各發卡行的網頁查詢您所持信用卡的保險內容。
Benefits vary by credit card issuer and card type. Please check your card issuer's website for specific insurance coverage details.
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Q36 詢問手機保險相關保障內容 | Inquiring about mobile phone insurance coverage details?
關於保單條款內容，可至原購機門市詢問或於上班時間(8:30-17:30)來電0800-528-528，將有專員為您服務。
For policy clause details, please visit the the original purchase store or call 0800-528-528 during office hours (8:30-17:30), where a specialist will assist you.
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Q37 汽車保險贈送的免費道路救援服務一天可以使用幾次? | How many times can the free roadside assistance service included with automobile insurance be used per day?
同一天限一次免費服務，第二次(含)費用由客戶自行負擔。同一日之定義為服務當日零時至24時。
Limited to one free service per day, costs for the second service (inclusive) are borne by the customer. One day is defined as from 0:00 to 24:00 of the service day.
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Q38 住宅火險及地震基本保險的承保類別有哪些? | What are the coverage categories for residential fire and basic earthquake insurance?
一、住宅火災承保類別：
1.住宅火災保險。
2.住宅第三人責任基本保險。
3.住宅玻璃保險。
4.住宅颱風及洪水災害補償保險。
5.住宅地震基本保險。
二、地震基本保險承保範圍：
1.地震震動。
2.地震引起之火災、爆炸。
3.地震引起之山崩、地層下陷、滑動、開裂、決口。
4.地震引起之海嘯、海潮高漲、洪水。
I. Residential Fire Insurance Categories:
1. Residential Fire Insurance
2. Basic Third-Party Liability Insurance
3. Residential Glass Insurance
4. Typhoon and Flood Damage Compensation Insurance
5. Basic Earthquake Insurance
II. Basic Earthquake Insurance Coverage:
1. Earthquake tremors
2. Fire and explosion caused by earthquake
3. Landslides, subsidence, sliding, cracking, and breaching caused by earthquake
4. Tsunami, tidal surge, and floods caused by earthquake -
Q39 以信用卡刷飛機票後，是否享全程旅行平安保險？ | After purchasing airline tickets with a credit card, is full trip travel insurance coverage provided?
每家信用卡對各卡別提供的卡友福利都不相同，建議您可至各發卡行的網頁查詢您所持信用卡的保險內容。
Benefits vary by credit card issuer and card type. Please check your card issuer's website for specific insurance coverage details.
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Q40 住宅第三人責任基本保險承保範圍? | What is the coverage scope of residential third-party liability basic insurance?
所承保之保險標的物因火災、閃電雷擊、爆炸或意外事故所致之煙燻，致第三人遭受體傷、死亡或財產損害時，責任在於被保險人則可請求負賠償責任。
Covers liability for third-party bodily injury, death, or property damage caused by fire, lightning strike, explosion, or smoke damage from accidental incidents involving the insured property, when the insured is legally liable.
