商品問題
-
Q17 第三人責任險與強制險差異在哪裡? | What are the differences between Third Party Liability Insurance and Compulsory Insurance?
任意第三人責任險：保障車外超過強制汽車責任保險給付標準以上之部分第三人傷害或死亡以及第三人財物損失。
強制險：保障車上乘客及車外第三人傷害或死亡。
Voluntary Third Party Liability Insurance: Covers third party injury, death, and property damage exceeding compulsory insurance payment standards.
Compulsory Insurance: Covers passengers in the vehicle and third party injury or death outside the vehicle. -
Q18 信用卡所提供的旅行平安保險刷滿團費8成是否包含訂金或尾款？ | Does the travel insurance provided by the credit card, when 80% of the tour fee is paid, include the deposit or the final payment?
團費的8成不區分訂金及尾款；只要使用承保信用卡刷滿總團費的8成，即可享有信用卡提供給持卡人的福利。
The 80% of the tour fee is not distinguished between deposit and final payment; as long as the insured credit card is used to pay 80% of the total tour fee, cardholders are eligible for the credit card benefits.
-
Q19 有銀行貸款，因地址整編需要變更標的物地址，要如何辦理? | How do I change the insured property address due to address reorganization for a mortgaged property?
請先連結本公司服務網址，參考應備文件一覽表；如需辦理變更作業，可逕行下載批改申請書並檢附應備文件後，至本公司各服務據點辦理或洽原服務人員辦理。
Please visit our service website for required documents list. Download the amendment application form and submit required documents at our service locations or through your service representative.
-
Q20 所謂水險，是指哪些險種? | What's the subject-matter insureds in Marine insurance?
水險為一般對海上保險之總稱。
海上保險依保險標的物的不同，可區分為貨物運輸保險、內陸運送保險、商業動產流動綜合保險、船體險、漁船船舶保險、航空險以及貨物運送人責任險等險種。
Generally, Marine insurance could be categorized as Cargo Import/Export, Inland Transit, Commercial Floater, Marine Hull, Fishing Vessel Hull, Aviation, Forwarder's Liability and so forth.
-
Q21 任意汽車第三人責任險附加駕駛人傷害險的承保範圍?是否可與強制汽車責任保險駕駛人傷害附加條款同時投保? | What is the coverage scope of Driver Injury Insurance Additional to Voluntary Automobile Third Party Liability Insurance? Can it be purchased simultaneously with the Driver Injury Additional Clause of Compulsory Automobile Liability Insurance?
1.被保險人於本附加險有效期間內駕駛被保險汽車發生交通意外事故，致被保險人死亡或失能時，本公司依照本附加險之約定負給付保險金的責任。
本附加險所稱之『被保險人』，指駕駛被保險汽車之人，並以記載於被保險人名冊上，且經其簽名同意者為限。
2.任意汽車第三人責任險附加駕駛人傷害險及強制汽車責任保險駕駛人傷害附加條款，兩者可同時承保。
1. If the insured dies or becomes disabled due to a traffic accident while driving the insured vehicle during the valid period of this additional insurance, our company shall be liable for insurance payment according to this additional insurance. The "insured" refers to the person driving the insured vehicle, limited to those listed on the insured name list and who have signed their consent.
2. Both the Driver Injury Insurance Additional to Voluntary Third Party Liability Insurance and the Driver Injury Additional Clause of Compulsory Automobile Liability Insurance can be insured simultaneously.
-
Q22 欲更改手機保險單的被保險人姓名 | How to change the insured person's name on mobile phone insurance policy?
若要變更手機保險基本資料，請於上班時間(8:30-17:30)來電0800-528-528，將有專員為您服務。
To modify mobile phone insurance basic information, please call 0800-528-528 during business hours (8:30-17:30), and a specialist will assist you.
-
Q23 健康傷害保險一次可投保幾年?可以買長期保單嗎? | How many years can health and accident insurance be purchased for at once? Are long-term policies available?
現有商品皆為一年期保單，目前並無長年期保單。
Current products are all one-year term policies; long-term policies are not currently available.
-
Q24 任意汽車第三人責任險可附加的保險有哪些? | What additional insurance options are available with Voluntary Automobile Third Party Liability Insurance?
可同時附加駕駛人傷害、乘客傷害責任、超額責任、慰問金費用、刑事訴訟律師費用補償、道路救援費用等附加條款；若您有相關保險需求，可連繫本公司業務人員依您的需求進行保險規劃。
Additional clauses available include driver injury, passenger injury liability, excess liability, consolation money expenses, criminal litigation attorney fee compensation, and roadside assistance expenses. If you have related insurance needs, please contact our sales representative for insurance planning based on your requirements.
