常見問題
  • Q9 何謂航程保單與時間保單? | What does "VOYAGE POLICY" & "TIME POLICY" mean?

    保險單之效力僅及於某一段航程者,謂之為航程保險單。 如保險單係以某一特定時段為保險有效期間者,稱為時間保險單。

     

    VOYAGE POLICY is a marine insurance policy covering only a stated voyage. TIME POLICY refers to the specified time for which the insured is covered under the marine insurance contract.

  • Q10 欲更改手機保險單的電話號碼及通訊地址 | How to change phone number and mailing address on mobile phone insurance policy?

    若要變更手機保險基本資料,請於上班時間(8:30-17:30)來電0800-528-528,將有專員為您服務。

     

    To modify mobile phone insurance basic information, please call 0800-528-528 during business hours (8:30-17:30), and a specialist will assist you.

  • Q11 信用卡保險是否需要額外申報程序才能獲得承保? | Is an additional declaration procedure required to obtain credit card insurance coverage?

    無須額外申報程序,只要使用承保信用卡支付全額機票或80%以上團費即可。

     

    No additional declaration procedure is required; coverage is provided when the covered credit card is used to pay for the full airfare or more than 80% of the tour expenses.

  • Q12 什麼是微型保險? | What is Micro-insurance?

    微型保險為低保額、低保費且保障內容簡單之保險,提供基本保障以加強推行弱勢者利用保險機制進行風險分散之規劃。

     

    Micro-insurance is insurance with low coverage amount, low premium, and simple protection content, providing basic coverage to promote risk distribution mechanisms among disadvantaged groups.

  • Q13 使用信用卡刷團費,是否即享有大眾運輸工具旅行平安險?遊覽車涵蓋在內嗎? | Does paying for tour fees with a credit card automatically provide public transportation travel insurance? Are tour buses included?

    1.只要確認以承保信用卡支付全額機票或八成以上團費,此團費涵蓋所搭乘大眾運輸工具,於搭乘期間屬信用卡保險承保範圍。

    2.遊覽車以及屬於觀光用途之交通工具非信用卡保險所認定之大眾交通運輸工具。

     

    1. Coverage is provided when the covered credit card is used to pay for full airfare or more than 80% of the tour fees, which include public transportation during the journey.
    2. Tour buses and tourist-purpose transportation vehicles are not considered public transportation under credit card insurance coverage.

  • Q14 我需要旅平險的英文投保證明,要如何申請? | How do I request an English certificate of travel insurance?

    可上明台官網下載申請表填寫申請,或致電明台服務人員協助您申請。

     

    You can download the application form from MSIG Mingtai's official website or call our service staff for assistance.

  • Q15 詢問公共運輸工具期間旅行平安保險範疇,是否包含鐵路? | Does public transportation travel insurance coverage include railways?

    信用卡提供給卡友公共運輸工具期間旅行平安保險,只要是保單定義的公共運輸工具:當地政府登記許可,行駛於固定航、路線之商用客機或水、陸上公共交通工具,但非做為觀光或特殊性質之使用者皆符合承保範圍。

     

    Travel insurance provided by credit card covers public transportation defined in the policy as: commercially operated aircraft or water/land public transportation registered and permitted by local government, operating on fixed routes, excluding tourist or special-purpose usage.

  • Q16 強制汽車責任保險駕駛人傷害附加條款(汽車單一交通事故)的承保範圍?是否有投保限制? | What is the coverage scope of the Driver Injury Additional Clause for Compulsory Automobile Liability Insurance (single traffic accident)? Are there any insurance restrictions?

    1.被保險汽車發生單一汽車交通事故(如:自摔/自撞),致駕駛人本人死亡、失能或受有傷害時,且因未牽涉其他依強制汽車責任保險法所定義之汽車,致無法依強制汽車責任保險法申請賠償或補償者,本公司依照本附加條款之約定,對受益人負賠償之責。
    *前項所稱『駕駛人』係指經本公司承保之要保人及經該要保人同意使用或管理被保險汽車之人。
    *第一項所稱「牽涉」係指事故汽車於某一時間,參與、涉入、牽扯或牽連在汽車交通事故中,而與駕駛人之傷害或死亡有因果關係者。
    2.需先行投保本公司強制汽車責任保險始可附加此附加條款。

     

    1. When the insured vehicle is involved in a single traffic accident (e.g., self-accident/collision) causing death, disability, or injury to the driver, and no other vehicles as defined by the Compulsory Automobile Liability Insurance Law are involved, making compensation claims under the law impossible, our company shall be liable for compensation to the beneficiary according to this additional clause.
    "Driver" refers to the policyholder insured by our company and any person authorized by the policyholder to use or manage the insured vehicle.
    "Involvement" refers to the accident vehicle's participation, involvement, or connection in a traffic accident that has a causal relationship with the driver's injury or death.
    2. This additional clause can only be added after purchasing our company's Compulsory Automobile Liability Insurance.