常見問題
  • Q9 我的家人有領取身心障礙手冊(證明),請問我要協助他/她投保要怎麼處理呢? | My family member has a physical and mental disability handbook (certificate). How should I assist him/her with insurance application?

    本公司對於有領取身心障礙手冊(證明)之人士的承保受理,均是遵循「保險業金融友善服務準則」、「保險業金融友善服務準則實務作業問答集」、「保險業承保身心者障礙處理原則」及「保險業務員協助身心障礙者投保機制」等相關規定辦理,上述相關規定可以參考友善服務措施 - 明台產物保險

     

    Our company's underwriting acceptance for individuals with physical and mental disability handbooks (certificates) is handled in accordance with relevant regulations including the "Financial Accessibility Service Guidelines for Insurance Industry," "Practical Q&A Collection for Financial Accessibility Service Guidelines for Insurance Industry," "Principles for Insurance Industry Underwriting of Persons with Disabilities," and "Mechanism for Insurance Agents to Assist Persons with Disabilities in Insurance Application." The above-mentioned regulations can be referenced at Accessibility Service Measures - MSIG-Mingtai Insurance.

  • Q10 商業火災保險是在保什麼? | What does Commercial Fire Insurance cover?

    商業火災保險所承保的保險事故為火災、爆炸引起之火災、閃電雷擊。
    另外,可以約定以附加險方式承保下列的危險事故,使自身財產獲得更完善的保障。
    可附加承保的附加險:爆炸險、颱風洪水險、地震險、航空器墜落、機動車輛碰撞險、罷工暴動、民眾騷擾、惡意破壞行為險、自動消防裝置滲漏險、竊盜險、煙燻險、水漬險。

     

    Commercial Fire Insurance covers insurance events including fire, fire caused by explosion, and lightning strike.
    Additionally, you can arrange for more comprehensive property protection by adding the following perils through endorsements.
    Available endorsements include: Explosion Insurance, Typhoon and Flood Insurance, Earthquake Insurance, Aircraft Crash, Motor Vehicle Collision Insurance, Strike, Riot, Civil Commotion, Malicious Damage Insurance, Automatic Sprinkler Leakage Insurance, Theft Insurance, Smoke Damage Insurance, Water Damage Insurance.

  • Q11 如何投保微型電動二輪車強制險? | How to purchase compulsory automobile liability insurance for Mini Electric Two-wheel Vehicle?
  • Q12 哪些車輛需投保汽(機)車強制險? | Which vehicles require compulsory auto/motorcycle insurance?

    應投保強制汽車責任保險(以下稱強制車險)之汽車種類如下:

    1.公路法第2條第10款規定之汽車。但國軍編制內軍用車輛管理及處罰辦法第2條規定之軍用車輛於作戰期間,不在此限。

    2.依據道路交通安全規則第83條規定向公路監理機關申請核發臨時通行證之動力機械。

    3.汽車牌照報廢、繳還、繳存、繳銷、吊銷或註銷後仍行駛之汽車。

    4.強制汽車責任保險法第5條之1施行後第1項及第2項所定之微型電動二輪車。

     

    Vehicles requiring compulsory insurance include:
    1. Vehicles defined in Article 2-10 of the Highway Act (excluding military vehicles during combat operations).
    2. Power machinery requiring temporary permits under Article 83 of Road Traffic Safety Rules.
    3. Vehicles still in operation after license plate retirement, return, deposit, cancellation, revocation, or withdrawal.
    4. Micro electric two-wheelers as defined in Article 5-1 of the Compulsory Automobile Liability Insurance Act.

  • Q13 收到汽機車續保繳費單,如因過期未繳納,還能持原繳費單至超商或銀行繳費嗎?保險生效日如何計算? | If I receive a renewal payment slip for auto/motorcycle insurance and it expires without payment, can I still use the original payment slip at convenience stores or banks? How is the insurance effective date calculated?

    因現行實施收費出單制度,繳費應於生效日之前完成,若超過繳費期限即無法以原繳費單進行繳費,請連繫您的業務人員協助重新報價並提供新的繳費單;於收到新的繳費單後,請於約定生效之繳費期限內完成繳費動作,保險始可生效。

     

    Under the current billing system, payment must be completed before the effective date. If the payment deadline is exceeded, the original payment slip cannot be used. Please contact your sales representative for a new quote and payment slip. After receiving the new payment slip, complete the payment within the agreed effective period for the insurance to take effect.

  • Q14 意外傷害險保單是否有包括「骨折未住院」的保障,要如何確認? | Does the accident insurance policy include coverage for "fracture without hospitalization" and how can I verify this?

    骨折未住院為傷害險住院日額的附加險,故傷害險投保住院日額即含骨折未住院。

     

    Fracture without hospitalization is a rider to the daily hospital benefit in accident insurance; therefore, accident insurance with daily hospital benefit includes fracture without hospitalization coverage.

  • Q15 想投保寵物險要到哪邊保? | Where can I purchase pet insurance?

    目前紙本及官網寵物保險停止收件中。

     

    Currently, both paper and online applications for pet insurance are suspended.

  • Q16 何謂航程保單與時間保單? | What does "VOYAGE POLICY" & "TIME POLICY" mean?

    保險單之效力僅及於某一段航程者,謂之為航程保險單。 如保險單係以某一特定時段為保險有效期間者,稱為時間保險單。

     

    VOYAGE POLICY is a marine insurance policy covering only a stated voyage. TIME POLICY refers to the specified time for which the insured is covered under the marine insurance contract.