常見問題
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Q33 公司進口貨物一批，貨物抵達時外箱無破損或異常，但開箱後發現貨物缺損，需如何申請理賠?
請先向出口方查詢貨物是否於裝運時發生錯誤，或者保戶需提供運送途中發生短少的證明資料，再檢附第三公證單位所簽發之事故證明，向保險公司提出理賠申請。
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Q34 eco電子保單跟紙本保單的比較? | What are the differences between eco e-policies and paper policies?
1. eco電子保單與紙本保單的內容是相同的，在法律上具有相同效力。
2. eco電子保單優點：
1) 更安全：第三方加密、個資有保障。
2) 更快速：快速取得、省時省力。
3) 更便利：隨時查閱、保存容易。
4) 更環保：無紙生活、節能減碳。
1. Eco e-policies and paper policies have identical content and equal legal validity.
2. Eco e-policy advantages:
1) More secure: Third-party encryption, protected personal data
2) Faster: Quick access, time-saving
3) More convenient: Anytime access, easy storage
4) More eco-friendly: Paperless, energy-saving -
Q35 補寄手機保險的保單 | Reissue mobile phone insurance policy
為響應環保永續節能，明台產險主要提供電子保單。
1. 如需重新下載電子保單，請至【電子保單下載】進行下載。
2. 如需要紙本保單或變動寄件地址，請於上班時間(8:30-17:30)來電0800-528-528，將有專員為您服務。
To support environmental sustainability, MSIG primarily provides e-policies.
1. For e-policy re-download, please visit [E-policy Download].
2. For paper policies or address changes, call 0800-528-528 during business hours (8:30-17:30), where a specialist will assist you. -
Q36 為什麼下載電子保單時查無保單資料？ | Why can't I find policy data when downloading e-policies?
目前電子保單補發服務，需搭配下述重點：
1. 網路投保。
2. 投保商品：汽車險任意保險／旅遊平安險／旅平（租車）／特定活動險／海域活動險。
3. 投保當時，保單寄送型式選擇「電子保單」(EMAIL)。
E-policy reissuance service requires:
1. Online insurance purchase
2. Eligible products: voluntary auto insurance/travel insurance/travel (car rental)/specific activity/marine activity insurance
3. Selection of e-policy delivery (EMAIL) at time of purchase -
Q37 網路投保車險挑選險種為何不會出現保費? | Why doesn't the premium appear when selecting auto insurance types online?
車險試算中，如您有重新選擇險種或保額調整，請先按下方"試算保費"按鍵，即可算出試算保費。
During auto insurance calculation, if you have reselected insurance types or adjusted coverage amounts, please click the "Calculate Premium" button below to calculate the estimated premium.
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Q38 網路投保的旅平險投保可以多人一起投保嗎? | Can multiple people apply for travel insurance together online?
本公司已可提供旅遊險多人投保服務。立即投保。
The company now offers travel insurance multi-person registration service. Immediate registration.
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Q39 如何查詢明台服務據點的最新資訊? | How can I find the latest information about Mingtai service locations?
明台產險遍佈全台各縣市的【服務據點】資訊。
Mingtai Property Insurance covers service location information across all counties and cities in Taiwan.
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Q40 欲更改手機保險單的電話號碼及通訊地址 | How to change phone number and mailing address on mobile phone insurance policy?
若要變更手機保險基本資料，請於上班時間(8:30-17:30)來電0800-528-528，將有專員為您服務。
To modify mobile phone insurance basic information, please call 0800-528-528 during business hours (8:30-17:30), and a specialist will assist you.
