常見問題
  • Q281 無人機綜合保險之承保範圍是否有包含竊盜及失蹤? | Does Comprehensive Drone Insurance cover Theft & go msissing?

    無人機綜合保險之機體險包含失竊及超過14天的失蹤。

     

    It covers theft, as well as cannot be located 14days after.

  • Q282 【公共意外責任保險】公共意外責任保險的理賠(承保)範圍為何?

    公共意外責任保險承保被保險人因下列意外事故所致第三人體傷、死亡或第三人財物損害,依法應負賠償責任,而受賠償請求時,由保險公司負賠償之責:
    一、被保險人或其受僱人因經營業務之行為在本保險單載明之營業處所內發生之意外事故。
    二、被保險人營業處所之建築物、通道、機器或其他工作物所發生之意外事故。

     

  • Q283 法人車輛可以在網路下載汽車任意保險電子保單嗎? | Can corporations download voluntary auto insurance e-policies online?

    因本公司目前尚未提供法人透過網路下載汽車任意保險電子保單;如需補寄電子保單,請連繫您的業務人員或致電本公司服務專線0800-528-528,將由專人為您服務。

     

    Currently, we do not provide online download service for corporate voluntary auto insurance e-policies. Please contact your agent or call our service hotline 0800-528-528 for policy reissuance.

  • Q284 辦理強制險過戶應準備哪些資料? | What documents are required for transferring compulsory insurance?

    請先連結本公司服務網址,參考應備文件一覽表;如需辦理變更作業,可逕行下載批改申請書並檢附應備文件後,至本公司各服務據點辦理或洽原服務人員辦理。

     

    Please visit our company's service website to check the required document list. To process changes, download the endorsement application form, attach required documents, and visit any of our service locations or contact your original service representative.

  • Q285 強制保險辦理退保應備妥哪些資料?退保費如何計算? | What documents are needed for cancelling compulsory insurance? How is the refund calculated?

    1. 請先連結本公司服務網址,參考應備文件一覽表;如需辦理變更作業,可逕行下載批改申請書並檢附應備文件後,至本公司各服務據點辦理或洽原服務人員辦理。

    2.本公司扣除固定之業務費用後,會依日數比例核退保費,並以匯款(須另提供存摺封面影本)或支票等領款方式辦理退費。

     

    1. Please visit our company's service website to check the required document list. To process changes, download the endorsement application form, attach required documents, and visit any of our service locations or contact your original service representative.
    2. After deducting fixed administrative fees, the refund will be calculated on a pro-rata daily basis and paid via bank transfer (bank passbook copy required) or check.

  • Q286 汽車任意險退保如何辦理?退保費如何計算? | How do I cancel voluntary auto insurance? How is the refund calculated?

    1.請先連結本公司以下服務網址,參考應備文件一覽表;如需辦理變更作業,可逕行下載批改申請書並檢附應備文件後,至本公司各服務據點辦理或洽原服務人員辦理。

    2.一般退保生效日以收到退保申請書之日為計算基準,並依照短期費率表按月比例核算應退保費,但如有下述事由,則可改按日數比例核算:

    A.同一汽車仍由本公司另簽一年期保險契約。

    B.更換汽車,新車有銜接投保(無論是否仍向本公司投保)。

    C.被保險汽車牌照因繳銷、吊銷、註銷、報廢或停駛而繳存等法定原因自牌照異動日起退保。

    3.退費以匯款(須另提供存摺封面影本)或支票等領款方式辦理。

     

    1. Please visit our service website to check the required document list. To process changes, download the endorsement application form, attach required documents, and visit our service locations or contact your service representative.
    2. The cancellation effective date is typically the date we receive the cancellation application. Refunds are calculated using the short-term rate table on a monthly basis, except in these cases where daily pro-rata calculations apply:
    A. Same vehicle is insured with our company under a new one-year policy.
    B. Vehicle replacement with continuous coverage (regardless of insurer).
    C. Policy cancellation due to legal reasons such as license plate cancellation, revocation, deregistration, scrapping, or suspension.
    3. Refunds are processed via bank transfer (bank passbook copy required) or check.

  • Q287 如果貨物投保的是全險,是否代表貨物發生的所有損害,保險公司都會理賠?

    運輸保險中所謂的「全險」,一般是對協會貨物(A)條款的簡稱,該條款並非承保「所有」損失,而是「概括式」的將大部分損失狀況納入承保範圍。至於某些特定損失,則是以「除外條款」或「不保條款」的方式排除在承保範圍之外,因此並非完全承保所有損失。詳細之除外與不保事項,請參閱明台保單條款之內容。

     

  • Q288 在桃園機場發生班機延誤是否在承保範圍?

    只要居住地與機場所在地不同縣市,即屬信用卡提供給卡友的旅遊不便險承保範圍。