常見問題
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Q73 任意汽車第三人責任險附加駕駛人傷害險的承保範圍?是否可與強制汽車責任保險駕駛人傷害附加條款同時投保? | What is the coverage scope of Driver Injury Insurance Additional to Voluntary Automobile Third Party Liability Insurance? Can it be purchased simultaneously with the Driver Injury Additional Clause of Compulsory Automobile Liability Insurance?
1.被保險人於本附加險有效期間內駕駛被保險汽車發生交通意外事故，致被保險人死亡或失能時，本公司依照本附加險之約定負給付保險金的責任。
本附加險所稱之『被保險人』，指駕駛被保險汽車之人，並以記載於被保險人名冊上，且經其簽名同意者為限。
2.任意汽車第三人責任險附加駕駛人傷害險及強制汽車責任保險駕駛人傷害附加條款，兩者可同時承保。
1. If the insured dies or becomes disabled due to a traffic accident while driving the insured vehicle during the valid period of this additional insurance, our company shall be liable for insurance payment according to this additional insurance. The "insured" refers to the person driving the insured vehicle, limited to those listed on the insured name list and who have signed their consent.
2. Both the Driver Injury Insurance Additional to Voluntary Third Party Liability Insurance and the Driver Injury Additional Clause of Compulsory Automobile Liability Insurance can be insured simultaneously.
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Q74 毛小孩產生侵權問題，對方若要來申請理賠要提供什麼證明文件? | What documentation is required for third-party claims in pet liability cases?
一、理賠申請書。
二、和解書、調解書、法院確定判決書、仲裁判斷書等損害賠償責任確定之證明文件。
三、被保險人的身分證明。
四、必要時本公司得要求提供事故證明文件或憲警單位處理證明文件。
1. Claim application form.
2. Settlement agreement, mediation document, final court judgment, arbitration award, or other liability confirmation documents.
3. Insured's identification.
4. Incident reports or police documentation if required by the company. -
Q75 欲更改手機保險單的被保險人姓名 | How to change the insured person's name on mobile phone insurance policy?
若要變更手機保險基本資料，請於上班時間(8:30-17:30)來電0800-528-528，將有專員為您服務。
To modify mobile phone insurance basic information, please call 0800-528-528 during business hours (8:30-17:30), and a specialist will assist you.
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Q76 健康傷害保險一次可投保幾年?可以買長期保單嗎? | How many years can health and accident insurance be purchased for at once? Are long-term policies available?
現有商品皆為一年期保單，目前並無長年期保單。
Current products are all one-year term policies; long-term policies are not currently available.
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Q77 選擇eco保單還會再收到紙本保單嗎？ | Will I still receive a paper policy if I choose an eco policy?
不會，eco保單就是取代紙本保單，因此不會再收到紙本保單。
No, eco policies replace paper policies, so you will not receive a paper version.
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Q78 任意汽車第三人責任險可附加的保險有哪些? | What additional insurance options are available with Voluntary Automobile Third Party Liability Insurance?
可同時附加駕駛人傷害、乘客傷害責任、超額責任、慰問金費用、刑事訴訟律師費用補償、道路救援費用等附加條款；若您有相關保險需求，可連繫本公司業務人員依您的需求進行保險規劃。
Additional clauses available include driver injury, passenger injury liability, excess liability, consolation money expenses, criminal litigation attorney fee compensation, and roadside assistance expenses. If you have related insurance needs, please contact our sales representative for insurance planning based on your requirements.
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Q79 【公共意外責任保險】提出理賠申請時應準備哪些文件?或需向第三人取得哪些文件?
一、理賠申請書。
二、損失清單及費用支出單據。
三、意外事故之相關證明文件。
四、個人資料同意書。
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Q80 【公共意外責任保險】訪客搭乘大樓電梯時，發生電梯墜落意外事故，造成人員受傷，是否可由大樓投保之公共意外責任保險負擔理賠責任?
需檢視所投保之公共意外責任保險是否已有附加承保電梯責任，如該大樓所投保之公共意外責任保險有附加承保電梯責任，意外事故責任又歸屬於被保險人，始屬於公共意外責任保險負擔之理賠責任。
