常見問題
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Q185 詢問信用卡提供的高額旅行平安保險是否包含旅遊全程? | Does high-value credit card travel insurance cover the entire trip?
一般信用卡提供卡友的旅行平安保險不包含旅遊全程,僅限於搭乘使用信用卡支付的公共運輸工具期間發生的意外。但因每家信用卡對各卡別提供的卡友福利都不相同,建議您可至各發卡行的網頁查詢您所持信用卡的保險內容。
Generally, travel insurance provided by credit card does not cover the entire trip, only accidents during public transportation paid with the credit card. Benefits vary by card issuer and type, so please check your card issuer's website for specific coverage details.
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Q186 侵權的部分如果咬傷別人的狗也算嗎? | Does liability coverage include biting another person's dog?
算,狗狗視為財物損害。
Yes, dogs are considered property damage.
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Q187 網路投保會員如何變更行動電話或電子郵件? | How do online insurance members change their mobile phone number or email?
請使用行動電話或是電子郵件接收驗證碼,進行登入修改。
若無法收到驗證碼時,請來信或於服務時間來電,由客服人員線上為您確認身分後協助。
網路投保服務信箱:ec@msig-mingtai.com.tw。
網路投保服務專線:0800-069-889。
Please use mobile phone or email to receive verification code for login and modification.
If you cannot receive the verification code, please email or call during service hours, and customer service will assist you after identity verification.
Online insurance service email: ec@msig-mingtai.com.tw.
Online insurance service hotline: 0800-069-889. -
Q188 在境內收到航空公司因天候取消班機,「旅程更改」可以理賠嗎? | Can I claim "Trip Modification" coverage for flight cancellation due to weather while still in domestic territory?
不行,旅程更改保險啟動須同時符合以下條件方可理賠
1.被保險人須於海外旅行期間
2.發生條款約定承保事故
被保險人還在中華民國境內,不符合「旅程更改」之理賠條件。No, Trip Modification coverage requires two simultaneous conditions:
1. The insured must be during overseas travel
2. The incident must be covered by policy terms.
Being within ROC territory does not meet Trip Modification claim conditions. -
Q189 被保險人失蹤之理賠處理方式為何? | How are insurance claims handled when the insured person is missing?
被保險人於其保險期間內因保險契約條款所約定之意外傷害事故失蹤者,於戶籍資料所載失蹤之日起滿一年仍未尋獲時,或要保人、受益人能提出證明文件足以認為該被保險人極可能因發生保險契約所約定之意外傷害事故而死亡者,保險公司將依保險契約之約定給付身故保險金。 但如日後發現該被保險人生還時,受益人應將已領取之身故保險金歸還保險公司。
If the insured person goes missing due to an accident covered by the insurance policy and remains unfound for one year from the date of disappearance as recorded in household registration, or if the policyholder or beneficiary can provide evidence suggesting the insured likely died from a covered accident, the insurance company will pay death benefits as specified in the policy.
However, if the insured person is later found alive, the beneficiary must return the death benefits to the insurance company. -
Q190 詢問今年度信用卡所提供的旅平險合作時間至12/31,明年度是否仍享有此項優惠? | Inquire whether travel insurance provided by the credit card's cooperation for this year ends on 12/31, and if this benefit will still be available next year.
明年承保狀況需視新一年度合約而定,建議可洽詢您的信用卡公司,明年是否仍提供此項福利。
Next year's coverage depends on the new annual contract. Please consult your credit card company about continued benefits for next year.
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Q191 旅行文件損失險承保內容有哪些? | What does Travel Document Loss Insurance cover?
被保險人於海外旅行期間內,因本次旅程使用之旅行文件被強盜、搶奪、竊盜或遺失時,本公司依約定之保險金額給付保險金。
【貼心提醒】
※被保險人應在二十四小時內,向當地警政單位報案並取得報案證明。
During overseas travel, if travel documents used for the current trip are lost due to robbery, mugging, theft, or misplacement, the company will pay the agreed insurance amount.
[Reminder] The insured must report to local police and obtain a police report within 24 hours. -
Q192 除了汽車強制險以外,我還想投保汽車任意保險,請問有哪些選擇? | Besides compulsory auto insurance, what voluntary auto insurance options are available?
汽車任意保險包括:
1. 汽車車體損失險(甲式、乙式、丙式、限額車對車碰撞)。
2. 汽車竊盜損失險:承保汽車失竊所造成的損失。
3. 汽車第三人責任保險(人身傷害與財物損失)。
4. 乘客責任保險(自用車適用)。
5. 旅客及僱主責任保險(營業車適用)。
6. 其他特約保險。
Voluntary auto insurance includes:
1. Auto physical damage insurance (Type A, B, C, limited vehicle-to-vehicle collision).
2. Auto theft loss insurance: covers losses due to vehicle theft.
3. Third-party liability insurance (bodily injury and property damage).
4. Passenger liability insurance (for private vehicles).
5. Passenger and employer liability insurance (for commercial vehicles).
6. Other special agreement insurance.