常見問題
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Q145 如果想將高價值電子產品(如IC、電腦、手機、平板等)於運送途中遭竊也納入保險承保範圍中,需要投保那種保險?
高價值電子產品,於投保I.C.C.(A)或All Risks全險保單時,保險公司對該貨物於運送途中因竊盜所致之損失進行理賠。
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Q146 汽(機)車強制險投保後,中途能否辦理退保(費)? | Can compulsory auto/motorcycle insurance be terminated (and refunded) mid-term?
依強制汽車責任保險法第21條規定,只有下列情形要保人才可以終止契約:
1.被保險汽車牌照已繳銷、或因吊銷、註銷或因停駛而繳存者。
2.被保險汽車報廢,經向公路監理機關辦理完成報廢登記手續者。報廢汽車若經登記,但車體並未銷毀,仍行駛者,因仍屬強制汽車責任保險法所稱應投保之汽車,故不宜終止保險契約。
3.被保險汽車因所有權移轉且移轉後之投保義務人已投保強制車險契約,致發生重複投保情形。
※前述停駛係指向公路監理機關辦理完成停駛登記手續,如因出國期間暫停使用車輛,不可辦理終止契約。
如需辦理歡迎親洽各地分公司將協助辦理。
According to Article 21 of the Compulsory Automobile Liability Insurance Act, the policyholder can terminate the contract only under the following circumstances:
1. The insured vehicle's license plate has been surrendered, revoked, cancelled, or temporarily stored due to suspension.
2. The insured vehicle is scrapped and has completed the deregistration procedure with the transportation authority. If the scrapped vehicle is registered but the vehicle body has not been destroyed and is still in use, it is still considered a vehicle that should be insured under the Compulsory Automobile Liability Insurance Act, therefore termination of the insurance contract is not advisable.
3. The insured vehicle's ownership is transferred and the new policyholder has already purchased a compulsory vehicle insurance contract, resulting in duplicate insurance.
※Suspension refers to completing the suspension registration with the transportation authority. Temporary non-use during overseas travel does not qualify for contract termination.For processing, please visit your local branch office.
Please click the service location link. -
Q147 發生事故後,保險金的賠付對象? | Who are the beneficiaries of insurance claims after an accident?
失能保險金及傷害醫療保險金受益人為被保險人本人,不接受指定或變更。
身故或喪葬費用保險金之受益人依保險契約之約定,可指定及變更,但以被保險人之家屬或法定繼承人為限。
身故保險金或喪葬費用保險金受益人同時或先於被保險人本人身故,除要保人已另行指定受益人,以被保險人之法定繼承人為受益人。法定繼承人之順序及應得保險金之比例適用民法繼承編相關規定。
The beneficiary for disability and medical treatment benefits is the insured person, with no designation or changes allowed.
Death or funeral expense benefits can be designated and changed according to the insurance contract, limited to family members or legal heirs.
If the beneficiary dies simultaneously with or before the insured, the legal heirs become beneficiaries unless otherwise designated. The order and proportion of legal heirs follow civil law inheritance regulations.
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Q148 車輛失竊後已向保險公司申請理賠,但車子又尋獲,應如何處理? | What should I do if my stolen vehicle is found after I've filed an insurance claim?
1. 如果車輛失竊後,已向保險公司申請理賠並領得理賠款時,欲領回車輛,請與保險公司聯繫繳回已領取之保險理賠款,並辦理後續手續。
2. 車輛尋獲後如有損壞,保險公司會將車輛修護回復原狀,但車主需依竊盜險承保內容之約定,負擔自負額。
3. 如不領回車輛或車輛已無修復價值,則車輛將由保險公司逕行處理或出售。
1. If you have already received the insurance claim payment and wish to retrieve your vehicle after it's found, please contact the insurance company to return the compensation and complete the necessary procedures.
2. If the recovered vehicle is damaged, the insurance company will restore it to its original condition, but the owner must pay the deductible as stipulated in the theft insurance coverage.
3. If you choose not to retrieve the vehicle or if it has no restoration value, the insurance company will handle or sell the vehicle directly. -
Q149 機車強制險保費: 會因為「性別、年齡、廠牌、車齡」而有差異嗎? 無肇事理賠記錄的機車,強制險保費會比較便宜嗎? | Does motorcycle compulsory insurance premium vary based on gender, age, brand, or vehicle age? Will motorcycles with no accident claims history get cheaper compulsory insurance premiums?
不會的,影響機車強制險保費因素有二:
1. 車輛種類-依輕型機車、重型機車、大型重型機車、電機車之馬力_5P以下同輕型機車/5P以上同重型機車區分保費。
2. 保險期間-依一年至兩年期區分保費。
No. There are two factors affecting motorcycle compulsory insurance premiums:
1. Vehicle type - premiums are categorized by light motorcycles, heavy motorcycles, large heavy motorcycles, and electric motorcycles (power under 5P same as light motorcycle/above 5P same as heavy motorcycle).
2. Insurance period - premiums vary between one-year and two-year terms. -
Q150 申請eco保單須額外支付費用嗎? | Are there additional fees for applying for eco policies?
保戶申請「eco保單」完全免費,不須額外支付費用,只要於投保當時選擇寄送電子保單即可。
Applying for eco policies is completely free. No additional fees required. Simply select electronic policy delivery when purchasing insurance.
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Q151 所謂的寵物的疾病範圍有哪些?所有疾病都可以申請理賠嗎 | What illnesses are covered for pets? Are all illnesses eligible for claims?
請參考保單條款規範,除外項目不在理賠範圍內。
Please refer to policy terms and conditions; excluded items are not covered.
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Q152 會員如何註冊? | How to register as a member?
方法一:
直接選擇需要投保的險種資料填寫,投保完成後即成為會員(立刻投保連結請點我)。
方法二:
1.點選線上投保會員中心登入(會員註冊連結: 連結請點我 ) 。
2.會員註冊頁面依序填入資料完成驗證即可。
Method 1:
Directly select and fill in the insurance policy information, become a member after completion (click here to insure now).Method 2:
1. Click on online insurance member center login (member registration link: click here).
2. Fill in information sequentially on the member registration page and complete verification.