常見問題
  • Q49 我要如何進入網路投保旅平租車險頁面? | How do I access the online Car Rental Travel Insurance page?

    網路投保旅平租車險,請點我

    Click here for Online Car Rental Travel Insurance.

  • Q50 我會以小三通方式旅遊,該怎麼投保旅平險? | How do I apply for insurance for "Mini Three Links" travel?

    一般建議從本島搭乘飛機至離島(如金門、馬祖),再搭船班前往中國(如廈門、福州)的小三通旅客,可直接投保一張含蓋整趟旅程的國外旅遊險即可。

    Travelers using the "Mini Three Links" (e.g., flying to Kinmen/Matsu then taking a ferry to China) should apply for a single international travel insurance policy covering the entire journey.

  • Q51 我要如何進入網路投保旅平險頁面? | How do I access the online Travel Accident Insurance page?

    網路投保旅平險,請點我

    Click here for Online Travel Accident Insurance.

  • Q52 我要如何修改投保時填寫的航班資訊? | How do I modify my flight information?

    您可點選航班資訊登錄進行修改
    需登入會員,並於保單起始前4小時完成修改。

    Log in as a member to modify flight info. Changes must be completed 4 hours before the policy starts.

  • Q53 網路投保旅平險時,班機資訊是否一定要填寫呢?如果沒有填寫是否會影響保障? | Is flight information required for online Travel Accident Insurance? Will omitting it affect coverage?

    填寫航班資訊將提供快速理賠服務,如不使用本服務者,可免填。
    沒有填寫航班資訊,仍享有保障不會造成您權益上的損失。

    ※因無法取得部分航空公司或航班之資訊(如:加班機或部分廉價航空...),故無法提供快速理賠通知服務,但仍享有保障不會造成您權益上的損失,若發生查詢不到航班的狀況,請刪除航班及帳戶資訊即可。

    Flight info is required for Fast Track Claims, If you do not use this service, you do not need to fill in the info.
    Omitting it does not affect your coverage.
    Due to data limitations with some airlines (e.g., budget airlines), Fast Track may not be available. If your flight is not found, simply delete flight and account info.

  • Q54 屋主不只一位可以線上投保嗎? | Can multiple owners apply for online insurance?

    網路投保住宅火險被保險人僅能一位,如屋主有兩位(含)以上,請您至就近本公司分公司櫃台辦理。

     

    Only one insured person is allowed for online applications. If there are multiple owners, please visit the nearest branch counter.

  • Q55 我要如何進入網路投保住宅火險頁面? | How do I access the online Residential Fire Insurance page?

    網路投保住宅火險,請點我

     

    Click here for Online Residential Fire Insurance.

  • Q56 我有網路投保也收到要保書了,請問要保書開啟的密碼是什麼? | What is the password to open the application form received after online application?

    為維護您個資設定開啟密碼為要保人身分證字號或居留證號,請留意英文字母為大寫。

     

    For data security, the password is the applicant's ID or Resident Certificate number (uppercase letters).