常見問題

常見問題

  • Q321 今年一月刷卡買機票，六月才要出國，是否有在承保範圍內？ | If I buy airline tickets in January but travel in June, will that be covered by the insurance?

    信用卡保險期間為整年度，一月刷卡六月出國皆落在承保期間。

     

    Credit card insurance coverage is for the entire year, so both January purchase and June travel fall within the coverage period.

  • Q322 有無貸款對基本地震保險理賠金的給付有差別嗎?

    房屋如果有貸款，在銀行貸款餘額內，會給付保險金額60%，最高新台幣90萬元的地震理賠金予債權抵押銀行，另外保險金額40%，最高新台幣60萬則直接給付給被保險人；臨時住宿費用會全額給付被保險人。

     

  • Q323 發生火災，要怎麼申請理賠?

    發生火災後，保戶要在知悉後５日內通知保險公司。 火險理賠所需文件下載。

     

  • Q324 已在飛機上，但忘記買旅平險，現在可以補買嗎? | I'm already on the plane but forgot to buy travel insurance. Can I purchase it now?

    無法購買，請提早於旅程出發前購買。(投保時被保險人必須在國內)

     

    Cannot purchase now. Please buy insurance before departure. (The insured must be in the country when purchasing insurance)

  • Q325 詢問旅行不便險承保範圍除持卡人本身是否涵蓋共同出遊親屬？ | Does travel inconvenience insurance coverage extend to family members traveling together?

    信用卡提供給持卡人的旅行平安保險及不便險，承保的對象為持卡人本身以及以本卡購買機票之配偶及未滿25歲未婚之子女，因此其他親友並非在本信用卡保險之承保對象。

     

    Credit card travel and inconvenience insurance covers the cardholder, spouse, and unmarried children under 25 whose tickets were purchased with the card. Other relatives are not covered.

  • Q326 如何網路補發（電子保單）？ | How to reissue electronic policies online?

    操作與連結：連結請點我
    登入後＞點選（電子保單下載）＞會員登入＞擇一點選後輸入查詢條件＞點選（查詢）＞出現查詢結果後＞下載後密碼為被保險人的身分證字號/統一編號/居留證號。

     

    Operation and link: Click the link, After login > Select (Electronic Policy Download) > Member login > Select and enter search criteria > Click (Search) > After results appear > Download password is the insured's ID number/Unified Business Number/ARC number.

  • Q327 用信用卡幫朋友刷旅費，是否同樣享有旅遊不便險？ | If I pay travel expenses for friends with my credit card, do they get travel inconvenience coverage?

    信用卡提供給持卡人的旅遊不便險，被保險人僅適用持卡人、持卡人配偶及持卡人未滿25足歲的子女，不適用持卡人的祖父母、父母及朋友。

     

    Credit card travel inconvenience insurance only covers the cardholder, spouse, and children under 25. It does not cover grandparents, parents, or friends.

  • Q328 若被保險人與其下包廠商，對同一施工工地分別向兩家保險公司投保僱主意外責任保險，當意外事故發生造成受僱人受傷時，是否可以得到兩倍的理賠?

    當同一賠償責任有其他保險契約重覆承保時，受害者將不會得到兩倍的賠償，保險公司將會依照，其所承保保險金額，佔所有保險金額之比例，依比例分攤對受害者之理賠。