常見問題
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Q153 詢問刷全額團費搭郵輪到石垣島旅遊是否在信用卡所提供的旅行平安保險承保範圍？ | Inquire whether the full tour fee paid by credit card for a trip to Ishigaki Island with Cruises is covered under the travel insurance provided by the credit card.
信用卡提供給卡友的福利是信用卡公共運輸工具期間旅行平安保險，郵輪並不是保單定義的公共運輸工具，因此搭乘郵輪期間發生的意外事故，並不是信用卡提供的信用卡公共運輸工具期間旅行平安保險承保範圍。
Travel insurance provided by credit card covers accidents during public transportation travel. Cruises is not defined as public transportation under the policy, therefore accidents occurring during Cruises travel are not covered unde public transportation travel insurance provided by credit card.
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Q154 是否提供機場免費停車？ | Is free airport parking provided?
請直接洽詢您的發卡銀行或信用卡公司。
Please contact your card issuer or credit card company directly.
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Q155 傷害保險的「意外傷害事故」定義為何? | What is the definition of "accidental injury" in accident insurance?
依照保險契約之約定，「意外傷害事故」是指非由疾病所引起之外來突發事故。
According to insurance contract terms, "accidental injury" refers to a sudden external incident not caused by illness.
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Q156 是否須分開刷各種交通票劵才有承保？或者只須刷單一種則全程保障？ | Do different transportation tickets need to be purchased separately for coverage, or does purchasing one type provide full coverage for the entire trip?
是，搭乘不同公共交通工具，須分別以承保信用卡支付全額交通費用，始得到該段搭乘之保障。
Yes, when using different public transportation modes, each fare must be paid in full separately with the insured credit card to receive coverage for that segment.
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Q157 透過保經業務投保健康傷害險，保單從填寫日期生效?還是保險公司接件後開始生效? | When purchasing health and accident insurance through an insurance broker, does the policy take effect from the application date or from when the insurance company receives the application?
保險公司接件日(需於保期生效前完成繳費)。
The date the insurance company receives the application (premium must be paid before policy effective date).
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Q158 除汽機車強制證外，法人無法透過線上eco保單下載專區下載eco保單，該如何處理呢？ | How can corporations download eco policies other than compulsory vehicle insurance certificates?
目前線上eco保單下載專區，除汽機車強制證外，任意險及旅平險僅提供會員登入方式進行下載，因系統尚未提供法人註冊會員，如需下載eco保單，請致電您的業務人員或撥打諮詢電話，協助您完成eco保單下載。
線上投保諮詢電話：0800-069-889。
非線上投保諮詢電話：0800-528-528。
Currently, except for compulsory vehicle certificates, voluntary and travel insurance policies are only available for individual member downloads. As corporate member registration is not yet available, please contact your agent or service hotline for assistance.
Online insurance: 0800-069-889
Non-online insurance: 0800-528-528 -
Q159 台灣飛大阪，因颱風造成班機延後一天出發，是否可給付因行程縮短所造成的損失?例如大阪1個晚上的旅館費用?
信用卡提供給持卡人的保險福利是因班機延誤或取消，持卡人緊急且必要的費用支出補償；並不包含因為行程縮短所造成旅費的損失。
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Q160 健康告知事項一定要填寫嗎?如果告知不實會有什麼影響? | Is health disclosure mandatory? What are the consequences of false disclosure?
投保時請據實告知健康狀況，如未具實填寫影響危險之估計，本公司有權依保險法相關規定解除契約。
Please provide accurate health information when applying. If false information affecting risk assessment is provided, the company has the right to terminate the contract according to insurance law.
