常見問題
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Q121 收到eco強制證後,要如何留存在行動載具? | How to save the eco compulsory certificate on mobile devices?
可運用行動載具內螢幕擷取的功能,在相簿中就可以找到eco強制證,實際的操作方法請參考各行動載具使用說明。
Use the screenshot function on your mobile device to save the eco compulsory certificate in your photo gallery. Refer to your device's user manual for specific instructions.
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Q122 意外傷害保險的身故受益人有限制嗎?可以以第三人做為受益人嗎?如不指定受益人可以嗎? | Are there restrictions on death beneficiaries for accident insurance? Can third parties be designated as beneficiaries? What if no beneficiary is designated?
1.身故受益人沒有限制受益人指定方式或人別。
2.受益人可以為要保人以外第三人,但若不指定配偶、直系親屬或法定繼承人則要/被保險人需填寫補充聲明書(避免道德危險)。
3.若不指定受益人則身故保險金會列為被保險人之遺產。
4.團體傷害險之受益人,以被保險人的家屬或其法定繼承人為限。(依條款)
1. No restrictions on beneficiary designation method or identity
2. Beneficiaries can be third parties other than the policyholder, but a supplementary declaration is required if not designating spouse, direct relatives, or legal heirs (to prevent moral hazard)
3. If no beneficiary is designated, death benefits become part of the insured's estate
4. For group accident insurance, beneficiaries are limited to the insured's family members or legal heirs (as per policy terms). -
Q123 汽車保險所說的「重置價格」指的是什麼? | What does "replacement price" mean in automobile insurance?
重新購買同一廠牌、型式新車所需支付的價值。
由財團法人保險事業發展中心-汽車重置價格審查小組統一查訂。
The value required to purchase a new vehicle of the same make and model.
This is determined by the Automobile Replacement Price Review Committee of the Taiwan Insurance Institute.
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Q124 在信用卡保險中,班機延誤/行李延誤或遺失的保險金額是否為定額給付?
旅遊不便險的保額為限額概念,採實支實付,最高不超過保險金額。
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Q125 汽(機)車強制險可以不保嗎?未投保會遭受如何之處罰? | Can compulsory auto/motorcycle insurance be skipped? What are the penalties for non-compliance?
依據強制汽車責任保險法第49條之規定,投保義務人未依強制汽車責任保險法規定訂立強制車險契約,或強制車險期間屆滿前未再行訂立者,其處罰依下列各款規定:
經公路監理機關或警察機關攔檢稽查舉發者,由公路監理機關處以罰鍰。
1.為汽車者,處新臺幣3,000元以上15,000元以下罰鍰
2.為機車者,處新臺幣1,500元以上3,000元以下罰鍰
3.為微型電動二輪車者,處新臺幣750元以上1,500元以下罰鍰
未投保汽車肇事,由公路監理機關處新臺幣9,000元以上32,000元以下罰鍰。According to Article 49 of the Compulsory Automobile Liability Insurance Act, those who fail to obtain or renew compulsory insurance will be fined as follows when caught by highway authorities or police:
1. Automobiles: NT$3,000 to NT$15,000
2. Motorcycles: NT$1,500 to NT$3,000
3. Micro electric two-wheelers: NT$750 to NT$1,500
For uninsured vehicles involved in accidents, fines range from NT$9,000 to NT$32,000. -
Q126 需要額外加費多少才能獲得承保? | How much additional fee is required for coverage?
無須額外付費,只要使用承保信用卡支付全額機票或80%以上團費即可。
No additional fee is required; coverage is provided when the covered credit card is used to pay for the full airfare or more than 80% of the tour expenses.
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Q127 汽(機)車強制險之保險範圍為何? | What is the coverage scope of compulsory auto/motorcycle insurance?
強制險不論汽機車駕駛人或被保險人有無過失,保險公司均會負擔賠償責任(因強制險採無過失責任賠償基礎)。
強制險對受害人(包括肇事汽車以外之第三人及車上乘客,但不包括肇事汽車之駕駛人)的賠償範圍如下:
1. 傷害醫療給付:每人最高20萬元。
2. 失能給付:依失能程度分為15等級,每人最高200萬元。
3. 死亡給付:每人定額給付200萬元。
Compulsory insurance covers compensation regardless of driver or insured fault (no-fault liability basis).
Coverage for victims (including third parties and passengers, excluding the at-fault driver) includes:
1. Medical expenses: up to NT$200,000 per person.
2. Disability payment: 15 levels based on disability degree, up to NT$2 million per person.
3. Death benefit: fixed NT$2 million per person. -
Q128 發生車輛失竊或零配件失竊時應如何處理? | What should be done in case of vehicle or parts theft?
1. 立即向失竊地點之轄區派出所報案。
2. 報案後務必取得警方出具之失竊證明單。
3. 請攜帶失竊證明、行駕照影本、印章等基本理賠申請資料,於5日內,向保險公司提出理賠申請。
4. 依保險公司之說明補齊其它資料,如出廠證明、稅單等。
1. Immediately report to the police station with jurisdiction over the theft location.
2. Obtain a theft certificate issued by the police after filing the report.
3. Submit a claim to the insurance company within 5 days with basic claim documents including theft certificate, copies of driver's license, personal seal, etc.
4. Complete additional documentation as requested by the insurance company, such as manufacturer's certificate, tax receipts, etc.