MSIG Mingtai Corporate Sustainability Sector

MSIG Mingtai Corporate Sustainability Sector

Creating Shared Value (CSV) and Driving Digital Transformation (DX)

Environment

  • Newest
  • Over the years
    • In 2025, signed a memorandum of cooperation with Kenting National Park on marine ecological restoration.
    • In 2025, obtained the carbon footprint label for products from the Ministry of the Environment, with a carbon footprint of 1.67 kg CO2e per property insurance service.
    • In 2024, Signed a “Black-Faced Spoonbill Habitat Governance Cooperation Memorandum of Understanding” with Taijiang National Park.
    • In 2024, Scope 1 and Scope 2 GHG emissions were decreased by 13.2% compared to the previous year.
    • In 2024, greenhouse gas category 5.4 (investment) was added to the inventory for the first time.
    • In 2024, a company-wide energy efficiency competition was conducted, the result of competition are 11.8% reduction in electricity use and a 31.7% reduction in water use.
    • In 2024, Launched “Residential Green Energy Property Comprehensive Micro-Insurance”.
    • In 2024, green engineering insurance written premiums increased by 50.7%.
    • In 2024, agriculture insurance written premiums grew 35.9% in 2024.
    • In 2023, the total written premiums for sustainability-related insurance products reached over $400 million.
    • In 2023, green engineering insurance (offshore wind and solar panels) underwriting premiums grew by 96%.
    • In 2023, the market share of Agricultural Insurance was 28.72%.
    • In 2023, renewable energy was introduced to business location.
    • In 2023, the GHG Inventory Organization boundary was expanded to include the entire company.
    • In 2023, created the first “Claim Payment Express in Agriculture Insurance”.

Social

  • Newest
  • Over the years
    • In 2025, obtained the ISO 10002 :2018 customer complaint management system certification.
    • In 2024, launched the first “Third-Party Liability Insurance for Food Delivery Riders”.
    • In 2024, Birthday Leave, Employee Benefits, Birthday cash gift, and Employee Assistance Program (EAPs) were added into the employee benefits.
    • In 2024, three Sustainability Family Day events were held, with over 500 employees and family members participating.
    • In 2024, launched 0800 toll-free service hotline dedicated to elderly customers and native Taiwanese speakers.
    • Participated in the “Shared Rural Transportation Program” with Ministry of Transportation and Communications (MOTC) for three consecutive years.
    • Held the“Campus Disaster Prevention and Safety Education Program”in elementary and junior high schools for four consecutive years.
    • Has underwritten public liability insurance policies for all senior high school, lower-level schools, early childhood education and care institutions across Taiwan for six consecutive years.
    • The first company in the industry to launch “Group Accident Insurance for Athletes”.
    • In 2023, launched “sign language interpretation at service counters” reserved services.
    • In 2023, launched “complimentary raincoats” thoughtful and caring service.

Corporate Governance

  • Newest
  • Over the years
    • In 2024, the risk management quarterly was published internally.
    • In 2024, held three risk management seminars and two workshops.
    • In 2024, passed the information security management system ISO 27001 : 2022 conversion validation.
    • In 2024, passed personal information management system standard BS 10012: 2017 pims revalidation operation.
    • 2024 stewardship information disclosure score improved 27% from the previous year.
    • In 2023, conducted the“internal control zero cash” project.

Awards and Honors

In 2025, consecutively awarded the highest rating “twAAA” by Taiwan Ratings.
In 2025, awarded the "A" rating by S&P Global Ratings.
In 2025, awarded the 5th Taiwan Sustainability Action Award (TSAA) “SDG 01 No Poverty” - Gold Award.
Awarded the Taiwan Corporate Sustainability Award for four consecutive years in the sustainability report category.
In 2024, the only company that is honored with Taipei Garden City Construction Achievement Award.
In 2024, awarded the “Happy Gardener” of Taipei Garden City Construction Achievement Award.
In 2024, awarded the “Excellence in Technology Innovation Award” of Insurance Excellence Award.
In 2024, awarded the “Excellence in Social Welfare Award” of Insurance Excellence Award.
In 2024, awarded the “ESG Sustainable Agricultural Insurance Excellence Award” of Agricultural Insurance Recognition Ceremony.
In 2024 awarded, the “Product Improvement Excellence Award” of Agricultural Insurance Recognition Ceremony.
In 2024, awarded the 4th Taiwan Sustainability Action Award (TSAA) “SDG 10 Eliminating Inequality” - Silver Award.
In 2024, awarded the 4th Taiwan Sustainability Action Award (TSAA) “SDG 4 Quality Education” - Bronze Award.
In 2024, awarded the “Most Desired Insurance Company by Financial Insurance Graduates – Superior” in the Insurance Dragon and Phoenix Awards.
Awarded the “Best Image Award” of the Insurance Quality Award for six consecutive years.
Awarded the “Most Recommended Award” of the Insurance Quality Award for six consecutive years.
Awarded the Excellent Performance in “Evaluation of the Principles of Treat Clients Fairly in the Insurance Industry” by the FSC for four times in six years.